New SLC Student and Parent Tech Guide

If you have any questions that are not answered here please search this website or contact the Help Desk.

WIRELESS:
The SLC Wireless network can only be accessed while on campus.

Complete this form to access the SLC Wireless network:

http://pages.slc.edu/~support/article/wireless-access-request-form

ETHERNET:
The Help Desk suggests an Ethernet cable length of 15 feet, or longer.

JOBS:
All positions available in the Help Desk are posted on MySLC.

DISCOUNTS & RECOMMENDATIONS:
SLC has teamed up with Apple & Dell to make laptops, software, etc. available to you at discounted prices.

Click here to read our ‘Suggested Minimum Specifications for New Computers’:
http://pages.slc.edu/~support/tag/recommendations

While shopping the Apple site you will see the discounted price. While browsing the Dell site you will not see the discounted price until you check out.

Please Note – You must use the code provided at the front page of the Dell Store.

Apple Store – http://slc.edu/apple
Dell Store – http://slc.edu/dell

PERSONAL STORAGE SPACE:
Student email, Gryphon Mail, has over 7GB of storage for email, Word documents, PDFs, etc.

USB Keys or Thumb Drives, CD-R’s, and CD-RW’s, and are very popular and inexpensive media to save and transport data.

ON CAMPUS STORAGE SPACE:
Each student has 100 MB of space on the network. Files saved to your H: Drive are available to any properly configured computer on campus, or can be accessed via FTP. Files are backed up nightly.

Details can be found here:

http://pages.slc.edu/~support/tag/h-drive

WEB PAGE SPACE:
Students may use the school server pages.slc.edu for website development.

Details can be found here:

http://pages.slc.edu/~support/tag/websites

PRINTING & SCANNING:
Please refer to the following link for details on each of these items:

http://pages.slc.edu/~support/tag/printing

SOFTWARE:
The Library Computer Lab has the following:

http://pages.slc.edu/~support/article/library-pc-lab

The Heimbold Visual Arts Center lab has the following:

http://pages.slc.edu/~support/article/digital-media-lab

CONTACT INFORMATION:
Help Desk
hd@slc.edu
914-395-2460

1. Windows XP, Vista or OS X
2. 10/100/1000 Mbps Ethernet card and Ethernet patch cable (not crossover cable) with DHCP enabled (default configuration).

We recommend bringing an ethernet cable that is at least 15 feet long, to ensure access to the wall jack.

To access the SLC network, you will need a SLC network account. Incoming students will be provided network credentials during the summer prior to orientation or at orientation. Usernames and passwords will not be changed in an arbitrary manner at any time by SLC staff. Under no circumstances will network credentials or email addresses be provided over the phone.

Some suggestions include:

• Make the Password at Least Six Characters Long – The longer the password is, the better.
• Mix Upper and Lower Case Letters – Passwords are case-sensitive.
• Mix Letters and Numbers – Add numbers to passwords, especially in the middle (not just at the beginning or the end).
• Include Non-Alphanumeric Characters – Special characters such as &, $, and > are acceptable.
• Pick a Password You Can Remember – The best password in the world does you no good if you forget it.

Backing up is simple: make a copy of the file(s) on another medium. If you store documents on your computer hard drive, copy them to a USB flash drive or burn a CD or DVD on a regular basis. Important school documents should be copied to your network drive.

If you back up monthly, you will never lose more than one month’s work. Critical work should be backed up at least daily!

These instructions can also be used to connect and upload files to your Pages web space. If you are uploading web files make sure that you either set public_html as the path or move all of your files into the public_html folder; this is the only folder that your files will be accessible on the web from. Your web address will then be http://pages.slc.edu/~jdoe, where jdoe is your network username.

Jump to specific instructions for: Mac OS X | Windows

General Instructions:

Enter the following information into your FTP client (e.g. SmartFTP, WS_FTP, CyberDuck) to access your H: drive or web space from off campus or from the wireless network on campus:

• Server Name/Host: pages.slc.edu
• Path: (leave this field blank for H drive, put in public_html for website purposes)
• Username: your SLC Network username
• Password: your SLC Network password

Specific Instructions for Mac OS X:

To install Cyberduck:

1. Download Cyberduck from http://cyberduck.ch.
2. Double click on the Cyberduck dmg on the desktop.
3. Drag Cyberduck (with duck icon) into the Applications folder.

To access your H Drive:

1. Open Cyberduck by double clicking its icon in the Applications folder.
2. Click the Open Connection icon in the upper right.
3. Select the following:
   • FTP (File Transfer Protocol)
   • Server: pages.slc.edu
   • Path: (leave this field blank for H drive, put in public_html for website purposes)
   • Username: your username for logging into campus computers/accessing your H: drive. For example, jdoe.
   • Password: your password for logging into campus computers/accessing your H: drive.
4. Click Connect.

To download files:

1. Select the desired files.
2. Go to the Edit menu and select Download.
3. The files will now be on the desktop and can be opened, edited, or moved.

To upload files:

1. After edits have been made to files they must be uploaded in order to be re-saved to the H: drive.
2. In Cyberduck, go to the edit menu and select Upload.
3. Browse to and select the files which should be saved back to the H: drive.
4. Click Upload.
5. If the file already exists on the H drive, a prompt will ask if the file should be overwritten. If you’re sure you want to replace the existing file, click Overwrite.

Specific Instructions for Windows:

To install WS FTP:

1. Download WS FTP by clicking here and choosing to save the file to your desktop.
2. Double click ws_ftple.exe icon on the desktop.Click Next.
3. Click Yes to affirm you are affiliated with an educational organization.
4. Click Yes to the licensing agreement.
5. Click Next twice to install to the default directory.
6. Click Finish.

To access your H Drive:

1. Go to the Start menu, select Programs, then WS_FTP LE, then WS_FTP LE.
2. Click the New button.
   • Enter the following information:
   • Profile name: Pick a name that’s easy to remember like My H drive.
   • Host Name/Address: pages.slc.edu
   • User ID: your username for logging into campus computers/accessing your H: drive. For example, jdoe.
   • Password: your password for logging into campus computers/accessing your H: drive.
   • The Save Pwd box may optionally be checked to have WS FTP remember your password.
3. Click OK.

To download files:

1. Select the desired files in the right pane.
2. Click the right pointing arrow located between the two panels.
3. The files will now be in My Documents and can be opened, edited, or moved.

To upload files:

1. Browse to and select the desired files in the left pane.
2. Click the left pointing arrow located between the two panels.
3. A prompt may ask if the file should be overwritten. If you’re sure you want to replace the existing file, click Yes.

1. In the Finder, choose Go->Connect to Server
2. In the address bar, type: smb://slc3/
3. Click the Connect button
4. In the Workgroup/Domain field, enter academic
5. Enter your SLC network username and password
6. Optionally, select Add to Keychain to remember your password next time.
7. Click OK.

A drive will appear on the desktop. Remember to eject the drive (by dragging it to the trash) when you are done, especially on public computers.

You can create an alias to this drive for quick access (File->Make Alias).

1. Click here to download the network logon script. Save it to your desktop.
2. Right-click the file called logon.bat and choose Edit.
3. In the first line of the script, replace the two instances of the word usernamehere with your network username. For example, you might change the first line to look as follows:

   net use h: \\\\slc3\\bgates /user:bgates

4. Choose File -> Save.
5. Choose File -> Exit.
6. Cut logon.bat from your desktop and paste it to C:\Documents and Settings\All Users\Start Menu\Programs\Startup.
7. Restart your computer.

After your computer restarts, you will see a login script that will ask you to type the password for \\slc3\. Type your password, then press [Enter]. To make sure the script worked, double-click on My Computer and see if you have an H: drive and a P: drive.

Your network or H: drive (a.k.a. home directory) is a mapped drive on SLC3, which is one of the College’s servers. It behaves like a hard drive, allowing you to save files to it. On the wired (not wireless) campus network, the address for a person’s network drive is:

\\slc3\\username

where “username” is a person’s network user name. An example might be \\slc3\bgates.

Off-campus and wireless access is now available.

All College-owned PCs on campus are configured to map an H: drive upon login. Mac users should map a network drive as needed.

Connecting to the Network Drive

To configure your own PC to map an H: drive automatically, you must have your network connection configured properly. Follow the directions at the appropriate link below:

• Windows 2000/XP
• Mac OSX