Academic Computing

Webmail

SLC email (web mail) is available through any web browser. Go to mail.slc.edu.

Your password must be at least 6 characters in length and should include one numerical or special character. See Password Requirements.

POP3 - Incoming and Outgoing mail is limited to 10 MB (includes text and attachments).
Webmail - Incoming and Outgoing mail is limited to 2 MB (includes text and attachments).

See also Spam Filter.

Topic(s):email, faculty, learn, staff, student

Password Requirements

Effective fall 2006 all passwords on the Academic Network must be a minimum of 6 characters in length and should include one numeral or special character.

Some suggestions include:

• Make the Password at Least Six Characters Long – The longer the password is, the better.
• Mix Upper and Lower Case Letters – Passwords are case-sensitive.
• Mix Letters and Numbers – Add numbers to passwords, especially in the middle (not just at the beginning or the end).
• Include Non-Alphanumeric Characters – Special characters such as &, $, and > are acceptable.
• Pick a Password You Can Remember – The best password in the world does you no good if you forget it.

Topic(s):acd policies, email, faculty, fix, h drive, learn, network storage, student

Email Client Configuration

Academic Computing assists faculty and staff with the configuration of the email clients Microsoft Outlook 2003 and Apple Mail to send and receive SLC email only.

Academic Computing does not support the configuration of personal email clients such as Outlook Express, Thunderbird, or Entourage, and does not support any mail applications for students.

Use the following information to configure your email client:

• POP Server/Incoming Mail Server: mail.slc.edu
• SMTP Server/Outgoing Mail Server: mail.slc.edu *

*The SMTP server (mail.slc.edu) will only work on the SLC network. Contact your ISP to obtain their SMTP server to send mail when off campus.

Under “Advanced Settings,” please make sure the option to Leave a Copy of Message on Server is checked to ensure that a backup of your emails still exist. This setting will be located in different places depending on the E-Mail client you wish to use.

Topic(s):email, faculty, fix, learn, staff, student

Spam Filter

There is a system in place to help protect SLC Webmail from junk email and spam. It comes from the makers of our antivirus program Sophos, is called “PureMessage” and provides several tools for you, the end user, to quarantine and review questionable mail.

1. Login & Password
2. Subject Line & Keywords
3. Preferences: Disabling, Languages, Outlook
4. Blocked Mail
5. Spam: Guidelines,Senders, Blocking
6. More Info on PureMessage and Virus Protection
7. False Positve

More…

Topic(s):email, faculty, fix, learn, sophos, spam, staff

Help Desk FAQ

FAQs to SLC's Help Desk (aka SPoC - single point of contact).

• Where?
  The Help Desk is located in the basement of the library in the same space as Academic Computing.
• When?
  Monday-Thursday 9-7 and Friday 9-5
• Who?
  Staff and students
• What?
  SLC's Help Desk is your single point of contact for technical related troubles.
• Why?
  If your printer, email, or program is not working properly give the Help Desk a call.
• How?
  Call 914-395-2460 or fill out the online form here.

Topic(s):contact, email, faculty, fix, help desk, learn, sophos, staff, student

Introduction to Outlook 2003 Handout

Prepared by: Sean X. Luo – Help Desk Specialist, ext. 2460

This handout can also be downloaded in PDF format.

SLC Email Account Settings:

• You enter/modify these settings by going to Tools –> E-mail Accounts, then either “Add a new e-mail account” or “View or change existing e-mail accounts.”
• Your Username is your email address WITHOUT the “@slc” in the end
• Your Password is what you use to login to your WebMail
• Incoming (POP3) and Outgoing (SMTP) Server: mail.slc.edu
• Do NOT Log on using Secure Password Authentication (SPA)
• Outgoing (SMTP) Server DOES NOT require Authentication
• Incoming (POP3) Server Port: 110
• Outgoing (SMTP) Server Port: 25
• NEITHER requires SSL
• Make sure “Leave a copy of message on the server” is checked, and DO NOT remove from Server

More…

Topic(s):email, faculty, learn, staff, student, workshops