There are two separate email systems at SLC.
Students use Gryphon Mail by going to gm.slc.edu. (You can also use a mail client application; see Google’s Help Center.)
Faculty and staff use SLC Webmail by going to mail.slc.edu. (You can also use a mail client application; see Email Client Configuration.)
The Help Desk and Academic Computing are located in the lower level of the Library.
If you’re having computer trouble, contact the Help Desk! Call 914-395-2460, email hd@slc.edu, or fill out the online form here. Faculty, students and staff are all welcome.
Help Desk hours: Monday-Friday 9-9 (Summer, M-F 9-5).
For advice, planning, budgeting, classroom and departmental technology consultations, contact Academic Computing! Call 914-395-2460 or email Gary, Brenda or Eli directly.
Academic Computing hours: Monday-Friday 9-5.
For workshops and training information, email workshops@slc.edu.
Topics: contact, email, faculty, fix, help desk, learn, staff, student
SLC email (web mail) is available through any web browser. Go to mail.slc.edu. (Faculty and staff only; students use Gryphon Mail.)
Your password must be at least 6 characters in length and should include one numerical or special character. See Password Requirements.
POP3 - Incoming and Outgoing mail is limited to 10 MB (includes text and attachments).
Webmail - Incoming and Outgoing mail is limited to 2 MB (includes text and attachments).
See also Spam Filter.
Effective fall 2006 all passwords on the Academic Network must be a minimum of 6 characters in length and should include one numeral or special character.
Some suggestions include:
Topics: backup, email, faculty, fix, h drive, learn, network storage, policies, student
The Help Desk assists faculty and staff with the configuration of the email clients Microsoft Outlook 2003 and Apple Mail to send and receive SLC email only.
The Help Desk does not support the configuration of personal email clients such as Outlook Express, Thunderbird, or Entourage, and does not support any mail applications for students.
Use the following information to configure your email client:
*The SMTP server (mail.slc.edu) will only work on the SLC network. Contact your ISP to obtain their SMTP server to send mail when off campus.
Under “Advanced Settings,” please make sure the option to Leave a Copy of Message on Server is checked to ensure that a backup of your emails still exist. This setting will be located in different places depending on the E-Mail client you wish to use.
If you are getting too much spam, or if you are missing an email that you expected, check the spam filter. We use the “PureMessage” system to help protect SLC Webmail from junk email and spam. You can use it to reduce spam and to recover messages mistakenly marked as spam.
Prepared by: Sean X. Luo – Help Desk Specialist, ext. 2460
This handout can also be downloaded in PDF format.
SLC Email Account Settings:
