New SLC Student and Parent Tech Guide

If you have any questions that are not answered here please search this website or contact the Help Desk.

WIRELESS:
The SLC Wireless network can only be accessed while on campus.

Complete this form to access the SLC Wireless network:

http://pages.slc.edu/~support/article/wireless-access-request-form

ETHERNET:
The Help Desk suggests an Ethernet cable length of 15 feet, or longer.

JOBS:
All positions available in the Help Desk are posted on MySLC.

DISCOUNTS & RECOMMENDATIONS:
SLC has teamed up with Apple & Dell to make laptops, software, etc. available to you at discounted prices.

Click here to read our ‘Suggested Minimum Specifications for New Computers’:
http://pages.slc.edu/~support/tag/recommendations

While shopping the Apple site you will see the discounted price. While browsing the Dell site you will not see the discounted price until you check out.

Please Note – You must use the code provided at the front page of the Dell Store.

Apple Store – http://slc.edu/apple
Dell Store – http://slc.edu/dell

PERSONAL STORAGE SPACE:
Student email, Gryphon Mail, has over 7GB of storage for email, Word documents, PDFs, etc.

USB Keys or Thumb Drives, CD-R’s, and CD-RW’s, and are very popular and inexpensive media to save and transport data.

ON CAMPUS STORAGE SPACE:
Each student has 100 MB of space on the network. Files saved to your H: Drive are available to any properly configured computer on campus, or can be accessed via FTP. Files are backed up nightly.

Details can be found here:

http://pages.slc.edu/~support/tag/h-drive

WEB PAGE SPACE:
Students may use the school server pages.slc.edu for website development.

Details can be found here:

http://pages.slc.edu/~support/tag/websites

PRINTING & SCANNING:
Please refer to the following link for details on each of these items:

http://pages.slc.edu/~support/tag/printing

SOFTWARE:
The Library Computer Lab has the following:

http://pages.slc.edu/~support/article/library-pc-lab

The Heimbold Visual Arts Center lab has the following:

http://pages.slc.edu/~support/article/digital-media-lab

CONTACT INFORMATION:
Help Desk
hd@slc.edu
914-395-2460

• Faculty members using an Apple desktop or laptop computer that is running Mac OS X 10.4. (You can find out what operating system you are running by clicking on the Apple symbol and selecting About this Mac.)
• Faculty members who have just recently received a new Lexmark E240n Laser Printer
• Faculty members who HAVE NOT been visited by Academic Computing to install the printer.

You may also view the full manual in PDF form.

We have striven to make this guide simple and straightforward, including screenshots of the entire process, but should you still have problems, difficulties, or questions, or if an aspect of the instructions isn’t clear, please feel free to e-mail Academic Computing at facultysupport@slc.edu or call us at Ext. 2460.

To add a network printer to your system:

1. Click Apple symbol and select System Preferences.
   
2. Click Print and Fax.
   
3. Click the plus symbol to add the printer.
   
4. Hold down Option on your keyboard, then click “More.”
   
5. Click on the first drop down menu and select “Advanced.”
   
6. Click on the second drop down menu and select “Windows Printer via SAMBA.”
   
7. Modify your settings to look like the screenshots’, replacing in the “URI” field, “username” with the username you use to login on campus, replacing “password” with your login password, and replacing “printername” with the name of the printer you are trying to add, which will be given you by Academic Computing. Please copy and paste the information into your “URI” field to minimize typing errors, then make the modifications. smb://username:password@academic/acad-print/printername
   Next you need to modify the “Printer Model” drop down menu on the bottom.
   
8. Select “Lexmark” in the “Printer Model” drop down, then select “Lexmark E240n” from the scrolling list that shows up under the heading “Name” (if this is not an option, please contact Academic Computing for more information). Click “Add,” and you’re done!
   
   
   

• HP DesignJet 500 – 42″ wide-format color inkjet – classwork use only
• Epson 4800 wide-format photo inkjets x2 – matte and photo black – Photography department use only
• Epson Stylus Pro 9880 – 42″ wide-format color printer – Visual Arts and Photography department use only
• HP color laserjet – 45 cents/page
• HP black & white laserjet – 5 cents/page

1. How many pages do I have available per semester/year?

   During each semester $12.50 is available to every student, this amount is added one business day before all students are allowed back in their dorm rooms. Any balance remaining from the fall semester will carry over to the spring semester. At the end of each academic year (Graduation Day in May) all remaining balances are zeroed out. Enrollment in certain classes will entitle students to additional copy/print money, these totals are automatically given on a per semester basis the day after the end of the add/drop period and are zeroed out at the end of each semester. The classes and amounts are listed below:

   • Students enrolled in certain undergraduate poetry courses get an additional account with $10 per class
   • Students enrolled in certain undergraduate fiction/nonfiction courses get an additional account with $25 per class
   • Students enrolled in certain Theater courses get an additional $25 per class
   • Students enrolled in certain Graduate Writing classes will receive varying copy/print amounts depending on the course
   • Students enrolled in certain Visual Arts classes will receive varying print amounts depending on the course
   • Students enrolled in Health Advocacy get $100

2. How much does it cost to print or copy a page on campus?

   Black and white copying/printing costs 5 cents a page or 5 cents a side where duplex printing/copying is available
   Color laser Printing costs 45 cents a page (Heimbold Visual Art Center only)
   Color photo inkjet costs 65 cents a page (Heimbold Visual Art Center only)

3. How do I use the Pay-for-Print station?

   To use the Pay-for-Print station simply walk up to the station that you printed to and select the job you wish to print by double clicking on it. It will display the cost of printing that job, if you agree to the amount simply swipe your SLC ID through the card reader available in front of the station. Your account will be charged and the print job will then be sent to the printer. Your balance of the account used will be displayed with the account number on the bottom left of the screen.

4. How do I use my ID card for copying?

   Simply swipe your ID – the amount displayed will be the total funds available up to 500. Simply copy what you need and hit quit when completed. Hitting quit will prevent the next person from accidentally using your remaining copies. Once you hit quit the terminal will display the account and the remaining balance of that account. Please note that the terminal will time out after 99 seconds if there is no activity, if you need to search for a page to copy during this time simply press the hold button on the copy terminal. If the terminal has already timed out or if the page count has gone down to zero simply swipe your card again.

5. How do I add to my/check my remaining balance?

   At the end of a transaction the balance remaining on the account being used (ex. 20 or 203) is displayed on the terminal, this is not the total of all accounts. The balance of your one card account is available 24 hours a day at the CSVT (Card System Value Terminal) located next to the ATM in the Ruth Leff Siegel Center ATM annex. Additional credits can be added at the CSVT. Currently the only way to check all remaining funds available for copying is at Operations and Facilities (“Purple Door”). There are future plans of making this information available elsewhere.

6. Will I be charged twice If I swipe my card more than once at the print release station?

   Only if you are swiping for different print jobs, otherwise swiping for the same job does not charge your card twice.

7. Is color printing available?

   Yes. The Heimbold Visual Art Center Digital Media Lab has several color printers.

8. Is wireless printing available?

   No. There are no plans to make printing available via the wireless network.

9. When I swipe my card at a copy terminal it only gives me 500 copies. What’s going on?

   The way the system is set up, your entire balance is frozen up to 500 copies at a time. If additional copies are needed you must swipe your card again.

10. Whom do I speak to if the printer has no paper, no ink or is not working properly?

    Please speak with a lab monitor located at the help desk.

11. Nothing came out of the printer after I swiped my card and my balance is lower now or the pages that were produced were not printed correctly. What are my options?

    A request for a credit can be made at Operations and Facilities (purple door), please bring your ID and incorrectly printed pages along with you when available. Please note date, time, and printer number or copier location of where you experienced the problem.

12. Why do I have different amounts available at different locations that accept my Sarah Lawrence ID card?

    Currently any one student can have multiple accounts that have different functions and can only be used at certain locations. The following is the list of accounts that a student can have.

    • 1 Card account (20) – Everybody receives this account with a zero balance and is available to be used at any location that excepts your campus ID for payment. The amount of locations that except this are increasing all the time. This account can be added to by depositing cash at the CSVT (Card System Value Terminal) located next to the ATM in the Ruth Leff Siegel Center ATM annex or by check via Operations and Facilities (“Purple Door”). Please note this account is only used when no other funds are available for that location.
    • Graduate Writing (205) – Students enrolled in certain Graduate Writing courses get this account with varying amounts depending on course. This amount is added one business day after the add/drop period ends. This account is removed at the end of the semester when all students must leave there dorm rooms (fall semester) or on Graduation Day(spring semester). This account not available at any color printing/copying location.
    • Initial Copy/Print account (200) – Every student receives this account with a balance of $12.50 at the beginning of the fall semester, then an additional $12.50 is added at the beginning of the Spring semester. All student balances on this account are removed on Graduation day in May. This account is available for use at any print or copy location.
    • Student Poetry (201) – Students enrolled in certain undergraduate poetry courses get an additional $10 added to this account for each class. This amount is added one business day after the add/drop period ends. This account is removed at the end of the semester when all students must leave there dorm rooms (fall semester) or on Graduation Day(spring semester).This account is available to use at any print or copy location.
    • Student Fic/Nonfiction (202) – Students enrolled in certain undergraduate fiction/nonfiction courses get an additional $25 added to this account for each class. This amount is added one business day after the add/drop period ends. This account is removed at the end of the semester when all students must leave there dorm rooms (fall semester) or on Graduation Day(spring semester). This account is available for use at any print or copy location.
    • Student Theater (203) – Students enrolled in certain Theater courses get an additional $25 added to this account for each class. This amount is added one business day after the add/drop period ends. This account is removed at the end of the semester when all students must leave there dorm rooms (fall semester) or on Graduation Day(spring semester). This account is available for use at any print or copy location.
    • Student Visual Arts Account HVAC (204) – Students enrolled in certain Visual Arts courses get this account with varying amounts depending on the course. This amount is added one business day after the add/drop period ends. This account is removed at the end of the semester when all students must leave their dorm rooms (Fall semester) or on Graduation Day (Spring semester). This account is available for use only at the Heimbold Visual Art Center Digital Media Lab.
    • Health Advocacy – To be filled in.

13. When will my all my print/copy credits be removed?

    For the fall semester the initial student print/copy account carries over until the spring semester and all other copy/print accounts get removed at 8:30 pm on the last day of classes. For the spring semester all copy/print accounts are removed at 5:00 pm on graduation day.

14. How do I print during the summer?

    During the summer students must pay for all printing and copying, money can be added to their card via cash at the CSVT or by check in operations.

• On the menubar choose ‘File’ then ‘Print’
• Select ‘library2′ or ‘library3′
• Click ‘OK’
• Go to the printer you selected and, on the monitor, double click your print job noted by your username & the file name
• Swipe your SLC ID card through the card-swipe
• The print job will disappear from the screen once it is sent to the printer

For additional information on public printing, please read the Printer FAQs.

While priority is given to art classwork, the Digital Media Lab is open to the entire academic community.

The Lab has 12 workstations. The Classroom (209A) has 15 student stations and a teacher station.

For more details on what we have to offer, see our equipment list and printer information.

See also: lab hours, digital photo basics, scanning.