Academic Computing assists faculty and staff with the configuration of the email clients Microsoft Outlook 2003 and Apple Mail to send and receive SLC email only.
Academic Computing does not support the configuration of personal email clients such as Outlook Express, Thunderbird, or Entourage, and does not support any mail applications for students.
Use the following information to configure your email client:
- POP Server/Incoming Mail Server: mail.slc.edu
- SMTP Server/Outgoing Mail Server: mail.slc.edu *
*The SMTP server (mail.slc.edu) will only work on the SLC network. Contact your ISP to obtain their SMTP server to send mail when off campus.
Under “Advanced Settings,” please make sure the option to Leave a Copy of Message on Server is checked to ensure that a backup of your emails still exist. This setting will be located in different places depending on the E-Mail client you wish to use.
Topic(s):email, faculty, fix, learn, staff, student
There is a system in place to help protect SLC Webmail from junk email and spam. It comes from the makers of our antivirus program Sophos, is called “PureMessage” and provides several tools for you, the end user, to quarantine and review questionable mail.
- Login & Password
- Subject Line & Keywords
- Preferences: Disabling, Languages, Outlook
- Blocked Mail
- Spam: Guidelines,Senders, Blocking
- More Info on PureMessage and Virus Protection
- False Positve
More…
Topic(s):email, faculty, fix, learn, sophos, spam, staff
FAQs to SLC's Help Desk (aka SPoC - single point of contact).
- Where?
The Help Desk is located in the basement of the library in the same space as Academic Computing.
- When?
Monday-Thursday 9-7 and Friday 9-5
- Who?
Staff and students
- What?
SLC's Help Desk is your single point of contact for technical related troubles.
- Why?
If your printer, email, or program is not working properly give the Help Desk a call.
- How?
Call 914-395-2460 or fill out the online form here.
Topic(s):contact, email, faculty, fix, help desk, learn, sophos, staff, student
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