Help Desk + Academic Computing

Printing FAQ

How many pages do I have available per semester/year?
How much does it cost to print or copy a page on campus?
How do I use the Pay-for-Print station?
How do I use my ID card for copying?
How do I add to my/check my remaining balance?
Will I be charged twice if I swipe my card more than once at the print release station?
Is color printing available?
When I swipe my card at a copy terminal it only gives me 500 copies. What’s going on?
Is wireless printing available?
Whom do I speak to if the printer has no paper, no ink or is not working properly?
Nothing came out of the printer after I swiped my card and my balance is lower now or the pages that were produced were not printed correctly. What are my options?
Why do I have different amounts available at different locations that accept my Sarah Lawrence ID card?
When will my all my print/copy credits be removed?
How do I print during the summer?

Note: This guide applies ONLY to the following:

Faculty members using an Apple desktop or laptop computer that is running Mac OS X 10.4. (You can find out what operating system you are running by clicking on the Apple symbol and selecting About this Mac.)
Faculty members who have just recently received a new Lexmark E240n Laser Printer
Faculty members who HAVE NOT been visited by Academic Computing to install the printer.