Help Desk and
Academic Computing

at Sarah Lawrence College

Windows XP Firewall

Using the Windows XP firewall can help keep hackers, viruses, and worms from gaining access to your computer. The firewall works by simply denying access to your computer from requests coming from outside computers. It will not protect you from Internet traffic that you initiate from your computer.

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Topics: antivirus, faculty, fix, learn, sophos, staff, student

Laptop and Projector Loans

Laptop and projector loans are managed by the Audio Visual Department (914.395.2378). The Audio Visual Department is located on the lower level of the Performing Arts Center (PAC) via the Reisinger Auditorium entrance.

Topics: faculty, policies, staff, student

Email Client Configuration

The Help Desk assists faculty and staff with the configuration of the email clients Microsoft Outlook 2003 and Apple Mail to send and receive SLC email only.

The Help Desk does not support the configuration of personal email clients such as Outlook Express, Thunderbird, or Entourage, and does not support any mail applications for students.

Use the following information to configure your email client:

  • POP Server/Incoming Mail Server: mail.slc.edu
  • SMTP Server/Outgoing Mail Server: mail.slc.edu *

*The SMTP server (mail.slc.edu) will only work on the SLC network. Contact your ISP to obtain their SMTP server to send mail when off campus.

Under “Advanced Settings,” please make sure the option to Leave a Copy of Message on Server is checked to ensure that a backup of your emails still exist. This setting will be located in different places depending on the E-Mail client you wish to use.

Topics: email, faculty, fix, learn, staff, student

Library PC Lab

The public computer lab on the main level of the library has thirty one new iMacs with both Windows XP and OS X installed. Restart to switch operating system. They all have Web Design & Graphics, Math & Statistics, and Word Processing & General Computing capabilities split between the two operating systems.
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Topics: faculty, labs, learn, staff, student

Mac vs. PC

Mac or PC?

Besides the aesthetic “feel” of each platform, there are a number of important practical differences between Macs and PCs that should be taken into account when deciding which one is right for you.
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Topics: faculty, learn, recommendations, staff, student

Acceptable Use Policy (AUP)

Sarah Lawrence College provides computer resources to students, faculty, and staff for academic purposes and for their use on college business. The College has established standards and policies for the acceptable use of these resources and expects users to be familiar with and honor them.

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Topics: faculty, learn, policies, staff, student

Digital Photography Basics

Larger flat images or anything 3-D or otherwise hard to scan must be photographed. You can take a picture with a film (analog) camera and then scan the resulting negative, slide, or print (see Scanning). But with sub-professional scanning equipment (like we have here in the DML) as well as imperfections in the process of exposing and developing film, you are likely to achieve better digital results by taking the photo with a digital camera.

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Topics: digital media lab, faculty, heimbold, labs, learn, staff, student

Sophos Anti-Virus OS X

About Sophos Anti-Virus

Sarah Lawrence College has recently deployed the latest version of Sophos Anti-Virus. This program is free to install and update for all current SLC students, faculty, and staff.

These instructions apply only to OS X.

More…

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Department Websites

Early Childhood Center
French
German
Human Genetics
Italian
Japanese
Modern Languages
Russian
Science
Science, Technology, & Society
Spanish
Theatre

Topics: faculty, faculty websites, learn, staff, student

H: Drive Access for Windows 2000/XP

To configure your Windows2000/XP PC to connect to the network (H:) drive:

More…

Topics: backup, faculty, h drive, learn, network storage, staff, student

Printers in the Digital Media Lab

There are several printers available in the Digital Media Lab:

  • HP DesignJet 500 - 42″ wide-format color inkjet - classwork use only
  • Epson 4800 wide-format photo inkjets x2 - matte and photo black - Photography department use only
  • HP color laserjet - 45 cents/page
  • HP black & white laserjet - 5 cents/page

Topics: classrooms, digital media lab, faculty, heimbold, labs, learn, printing, staff, student

CD Burning on Windows XP

Burning CDs in XP is easy to do: More…

Topics: faculty, learn, staff, student

Cool New Web Tools

In this workshop we familiarize ourselves with some features and uses of a few web sites.

Topics: faculty, learn, staff, student, workshop

About Viruses

Viruses are programs that run on your computer without your consent and/or knowledge and which do undesirable things. Some infect or delete files, causing your computer to stop functioning or destroying years of work. Others send copies of themselves to everyone in your email address book. There are thousands of viruses with different behaviors.

More…

Topics: antivirus, faculty, fix, learn, sophos, spam, staff, student

Digital Media Lab Equipment

Equipment available in Heimbold 209

Lab: 12 Mac Pros / Classroom: 16 iMacs (all 2007 models)

Software:

Audacity
Blender
Macromedia Dreamweaver
Apple Final Cut Express
Mozilla Firefox
Macromedia Flash
Apple GarageBand
Adobe GoLive
Lemke GraphicConverter
Apple iDVD
Adobe Illustrator
Adobe InDesign
Apple iMovie
Apple iPhoto
Apple iTunes
Jahshaka
Alias Maya
NeoOffice (OpenOffice.org)
Nvu
Microsoft Office
Adobe Photoshop
Apple QuickTime
Bare Bones TextWrangler
Roxio Toast
VLC

Topics: digital media lab, faculty, heimbold, learn, staff, student

WebBoard Discontinuation Notice

This notice serves as a reminder of the discontinuation of the WebBoard system. Be advised that no new WebBoards will be created for Fall 2008, nor will new members be added to existing boards.

Also, WebBoard will no longer be available after December 19, 2008. This means that before that date all messages and files that you wish to preserve from WebBoard must be saved on your computer. Summer provides a good opportunity to take a look through your past WebBoards and begin saving any materials you need, if you have not already.

Remember that Academic Computing and the Help Desk are available all summer to assist with this transition process. If you would like instructions for backing up your files from WebBoard, please contact the Help Desk online or x2460. If you are still currently using WebBoard and would like to be introduced to the features within MySLC, please contact Emily Sharp at esharp@slc.edu or x2464 to set up an appointment.

We will be sending reminders to all faculty and staff periodically as the December date approaches.

Topics: faculty, fix, learn, staff, webboard

Copyright Information

The EDUCOM Code

Respect for intellectual labor and creativity is vital to academic discourse and this principle applies to works of all authors and publishers in all media. It encompasses respect for the right to acknowledgment, the right to privacy, and the right to determine the form, manner, and terms of publication and distribution.

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Topics: faculty, learn, policies, staff, student

H: Drive Access for Mac OS X

To map a network drive in Mac OS X:

More…

Topics: backup, faculty, h drive, learn, network storage, staff, student

Free software

Some recommendations for free software:

Topics: faculty, learn, recommendations, staff, student

Security and Privacy

Individuals using college-owned computing equipment can expect the college to take reasonable steps to ensure the security and integrity of information kept in or on, or transmitted by, that equipment. At the same time, the college reserves the right to protect the integrity of its computing enterprise. The privacy rights of individuals using college-owned equipment, therefore, have some limits. In particular, the college claims the following rights:

More…

Topics: faculty, learn, policies, staff, student

Mission Statement

Sarah Lawrence College Library and Academic Computing

Working in partnership with the faculty and the administration, the Library and Academic Computing seek to provide leadership in matters relating to information services. The Library and Academic Computing are charged with supporting the mission of Sarah Lawrence College and with fostering information literacy at the College by providing reference, bibliographic instruction, and consultations. The Library and Academic Computing are responsible for advising on new library technologies.

The Library and Academic Computing endeavor to make their resources available to students, faculty, and staff of the College in every reasonable manner possible. In addition, they are committed to extending the College’s access to resources through cooperative and consortial agreements. Care is taken to ensure that the Library and Academic Computing provide a hospitable environment for study so that no student should feel discouraged or reluctant to seek assistance.

Updated: February 24, 2006

Topics: about, faculty, learn, staff, student

About This Site

Academic Computing and Help Desk very happily updated our aging website over the summer 2006. Our top priorities were: improved usability, content overhaul, and content management.

More…

Topics: about, faculty, learn, staff, student

Scanning

Below are basic and advanced scanning instructions.  Basic scans can be done in the Library Lab; for advanced scanning, go to the Heimbold Digital Media Lab.

More…

Topics: digital media lab, faculty, heimbold, labs, learn, staff, student

Spam Filter

If you are getting too much spam, or if you are missing an email that you expected, check the spam filter. We use the “PureMessage” system to help protect SLC Webmail from junk email and spam. You can use it to reduce spam and to recover messages mistakenly marked as spam.

  1. Login & Password
  2. Subject Line & Keywords
  3. Preferences: Disabling, Languages, Outlook
  4. Blocked Mail
  5. Spam: Guidelines,Senders, Blocking
  6. More Info on PureMessage and Virus Protection
  7. False Positve

More…

Topics: email, faculty, fix, learn, sophos, spam, staff

Mac Software Update

To keep your OS X computer up-to-date and free of malware, run Apple’s Software Update.

  1. Under the apple menu, select System Preferences
  2. Click Software Update
  3. Click Check Now
  4. Click Install

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Malware

Malware is software designed to infiltrate or damage a computer system, without the owner’s consent.  This includes viruses, worms, scripts, and other “infections” your computer might be suffering from.

First, make sure you have installed antivirus software. SLC provides Sophos Anti-Virus for Windows and for OS X free to install and update for all current SLC students, faculty, and staff. Learn more about viruses.

Stay up to date automatically by enabling automatic updates for XP and OS X (Software Update). This will help keep your machine free of viruses and malware.

Windows XP users make sure your firewall is enabled.

Protect yourself against other forms of malware. We recommend Spybot and Ad-Aware for all Windows operating systems.

Be cautious online. Do not click OK in every window. Many pop-ups look like legitimate warnings. Learn to spot a virus hoax.

Topics: antivirus, faculty, fix, learn, sophos, staff, student

How to install the Lexmark E240n Laser Printer to an OS X Apple Computer

Note: This guide applies ONLY to the following:

  • Faculty members using an Apple desktop or laptop computer that is running Mac OS X 10.4. (You can find out what operating system you are running by clicking on the Apple symbol and selecting About this Mac.)
  • Faculty members who have just recently received a new Lexmark E240n Laser Printer
  • Faculty members who HAVE NOT been visited by Academic Computing to install the printer.

You may also view the full manual in PDF form.

More…

Topics: faculty, fix, learn, printing, staff

Quick and Easy Web Design with Contribute Handout

Contribute icon

This handout can also be downloaded in PDF format.

Interested in this workshop but missed it the first time around? Email us!

More…

Topics: faculty, learn, staff, student, workshop

ACD’s Workshops and Info Sessions

Check out Academic Computing’s workshops!

ACD will be offering a condensed lineup of workshops and info sessions for the Fall 2008 semester. Whether it is art- and design- related software, classroom and lab technology, or new technology, these workshops and info sessions are open to current SLC students, faculty, and staff. Unless otherwise noted in the workshop description, there are no prerequisites.

Workshops are limited in space so please RSVP to workshop@slc.edu with the date/time/workshop and your email address.

Subscribe to ACD’s Workshop Calendar with iCal or your Gryphon Mail Calendar by right clicking on the links below and copying each link location. Then paste the link in your iCal or Gryphon Calendar. Click here to find out how to subscribe using your Gryphon Calendar.

Keep track of the ACD Workshop Calender:

* Please note that the Faculty Support Calendar offerings have been added to the ACD Workshops Calendar and will no longer be a separate calendar. Add the ACD Workshops Calendar if you have not done so already. Thank you!

Many handouts from Academic Computing workshops are now online. Check them out to review what you learned or see what you missed.

Topics: faculty, learn, staff, student, workshop

Printing FAQ

  1. How many pages do I have available per semester/year?
  2. How much does it cost to print or copy a page on campus?
  3. How do I use the Pay-for-Print station?
  4. How do I use my ID card for copying?
  5. How do I add to my/check my remaining balance?
  6. Will I be charged twice if I swipe my card more than once at the print release station?
  7. Is color printing available?
  8. When I swipe my card at a copy terminal it only gives me 500 copies. What’s going on?
  9. Is wireless printing available?
  10. Whom do I speak to if the printer has no paper, no ink or is not working properly?
  11. Nothing came out of the printer after I swiped my card and my balance is lower now or the pages that were produced were not printed correctly. What are my options?
  12. Why do I have different amounts available at different locations that accept my Sarah Lawrence ID card?
  13. When will my all my print/copy credits be removed?
  14. How do I print during the summer?

More…

Topics: faculty, fix, learn, printing, staff, student

Email

There are two separate email systems at SLC.

Students use Gryphon Mail by going to gm.slc.edu.  (You can also use a mail client application; see Google’s Help Center.)

Faculty and staff use SLC Webmail by going to mail.slc.edu. (You can also use a mail client application; see Email Client Configuration.)

Topics: email, faculty, fix, learn, staff, student

Wireless Access Request Form

In order to access the campus wireless network, this form must be filled out and submitted. You will need your computer (or simply your MAC Address). Within about 24 hours you will be added to our database, and your computer will automatically detect the wireless network, named "SLC WLAN."

More…

Topics: faculty, fix, forms, staff, student, wireless

Contact the SLC Help Desk

Please use this form to request assistance from or give feedback to the SLC Help Desk.

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Topics: faculty, fix, forms, staff, student

Faculty Websites

By First Name By Last Name
Arnold Krupat
Barbara Schecter
Bill Shullenberger
Cassandra Medley
Charles Zerner
Charlotte Doyle
Chester Biscardi
Dan King
Dave McRee
David Castriota
David Peritz
Drew Cressman
Eduardo Lago
Eileen Cheng
Elfie Raymond
Elizabeth Johnston
Ellen Neskar
Fawaz Gerges
Frank Roosevelt
Fred Smoler
Frederic Strype
Gina Philogene
Glenn Dynner
Isabel DeSena
Joe Forte
Joe Lauinger
Joshua Muldavin
Judith Rodenbeck
Judy Serafini-Sauli
K.Dean Hubbard
Kris Philipps
Leah Olson
Linwood Lewis
Lyde Sizer
Margery Franklin
Maria Negroni
Marilyn Power
Mary Dillard
Mary LaChapelle
Mary Porter
Matilde Zimmermann
Melissa Frazier
Mike Siff
Priscilla Murolo
Ray Clarke
Roland Dollinger
Ryan Hinrichs
Sandra Robinson
Sara Wilford
Shahnaz Rouse
Tristana Rorandelli
Ursula Schneider
Chester Biscardi
David Castriota
Eileen Cheng
Ray Clarke
Drew Cressman
Isabel DeSena
Mary Dillard
Roland Dollinger
Charlotte Doyle
Glenn Dynner
Joe Forte
Margery Franklin
Melissa Frazier
Fawaz Gerges
Ryan Hinrichs
K.Dean Hubbard
Elizabeth Johnston
Dan King
Arnold Krupat
Mary LaChapelle

Eduardo Lago
Joe Lauinger
Linwood Lewis
Dave McRee
Cassandra Medley
Joshua Muldavin
Priscilla Murolo
Maria Negroni

Ellen Neskar
Leah Olson
David Peritz
Kris Philipps
Gina Philogene
Mary Porter
Marilyn Power
Elfie Raymond
Sandra Robinson
Judith Rodenbeck
Frank Roosevelt
Tristana Rorandelli
Shahnaz Rouse
Barbara Schecter
Ursula Schneider
Judy Serafini-Sauli
Bill Shullenberger
Mike Siff
Lyde Sizer
Fred Smoler
Frederic Strype
Sara Wilford
Charles Zerner
Matilde Zimmermann

Topics: faculty, faculty websites, learn, staff, student

Tips, Monetary Gifts, and Gratuities

The College adheres to an absolute policy that cash gifts, tips, and gratuities are not permitted for work performed in the normal course of one’s job on campus.

Topics: faculty, learn, policies, staff, student

Introduction to Excel Handout

Microsoft Excel Logo

Prepared by: Sean X. Luo – Help Desk Specialist, ext. 2460

This handout can also be downloaded in PDF format.

A more detailed handout including screenshots can be downloaded here

A blank spreadsheet with fake data that you can manipulate already created can be downloaded here

Most spreadsheets begin as a series of data that either you were given or created yourself.

  • Types of data include attendance records, personal finances, science experiments, etc.
  • You use Excel to manipulate this data, gain results, and create presentations of said data and results in meaningful ways.
    • Types of results include averages, sorting and classification, etc.

More…

Topics: faculty, learn, staff, student, workshop

Wireless Network FAQ

  1. Where is wireless internet access available?
  2. How do I obtain access?
  3. What information is required?
  4. What is the wireless policy in Residence Halls?

More…

Topics: faculty, fix, learn, policies, staff, student, wireless

Computer Labs and Classrooms

Sarah Lawrence College has two public computer labs. In the Library, there are 36 iMacs running Windows XP and OS X located in the lobby. The Digital Media Lab and classroom in the Heimbold Visual Art Center have 12 and 16 Macs, respectively.

Microsoft Office (Word, Excel, Powerpoint, and Access) and web browsers are installed on all public computers. You can get your email via the web. The Digital Media Lab has additional art software installed.

In addition to the public computer labs, SLC has a number of classrooms that will accommodate computer use while teaching. For more information on SLC computing facilities, click one of the following links:

Public Computer Labs
Library Lab
Heimbold Digital Media Lab

Teaching Facilities
Library Electronic Classrooms
Heimbold Digital Classroom
Other Classrooms

Topics: classrooms, digital media lab, faculty, heimbold, labs, learn, staff, student

Uninstall Other Anti-Virus Software

Before you install Sophos Anti-Virus, you must uninstall any other antivirus application on your computer, for example Norton, McAfee, AVG, etc. To uninstall one of these programs in preparation for installing Sophos, follow these directions:

More…

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Computer Loan Program

“Sarah Lawrence extends loans to employees for the purchase of computer equipment and peripherals. Employees may borrow up to $2000 once every five (5) years during their employment with the college. Repayment is through payroll deduction and may be over a period of no more than 24 consecutive months or two academic years (for employees paid over 10 months), interest free. Borrowers must show proof of purchase and must repay the loan in full immediately if employment is terminated. Detailed information, payroll deduction forms and repayment notes are available in the Controller’s office.” — Human Resources

Topics: discounts, faculty, learn, recommendations, staff, student

Introduction to Outlook 2003 Handout

Microsoft Excel Logo

Prepared by: Sean X. Luo – Help Desk Specialist, ext. 2460

This handout can also be downloaded in PDF format.

SLC Email Account Settings:

  • You enter/modify these settings by going to Tools –> E-mail Accounts, then either “Add a new e-mail account” or “View or change existing e-mail accounts.”
  • Your Username is your email address WITHOUT the “@slc” in the end
  • Your Password is what you use to login to your WebMail
  • Incoming (POP3) and Outgoing (SMTP) Server: mail.slc.edu
  • Do NOT Log on using Secure Password Authentication (SPA)
  • Outgoing (SMTP) Server DOES NOT require Authentication
  • Incoming (POP3) Server Port: 110
  • Outgoing (SMTP) Server Port: 25
  • NEITHER requires SSL
  • Make sure “Leave a copy of message on the server” is checked, and DO NOT remove from Server

More…

Topics: email, faculty, learn, staff, student, workshop

Digital Media Lab

Located in Heimbold 209, the Digital Media Lab is your resource for digital art. Whether you are working with images, animation, video, sound, 3D modeling and animation, or scanning and printing, we have the facilities and support to help you get it done.

While priority is given to art classwork, the Digital Media Lab is open to the entire academic community.

The Lab has 12 workstations. The Classroom (209A) has 15 student stations and a teacher station.

For more details on what we have to offer, see our equipment list and printer information.

See also: lab hours, digital photo basics, scanning.

Topics: classrooms, digital media lab, faculty, heimbold, labs, learn, printing, staff, student

H: Drive Access

What is the H: Drive?

Your network or H: drive (a.k.a. home directory) is a mapped drive on SLC3, which is one of the College’s servers. It behaves like a hard drive, allowing you to save files to it. On campus, the address for a person’s network drive is:

More…

Topics: backup, faculty, fix, h drive, learn, network storage, staff, student

Virus Hoax

Everyone has received email messages that warn about the “latest deadly computer virus” or that promise “prize money” for forwarding the message to friends. Such messages are hoaxes that seek to dupe unsuspecting computer users. Fortunately, such hoaxes are easy to identify.

Email hoaxes/scares often have some of the following characteristics:

More…

Topics: antivirus, faculty, learn, sophos, spam, staff, student

Sophos Anti-Virus Windows XP and Windows Vista

About Sophos Anti-Virus

Sarah Lawrence College has recently deployed the latest version of Sophos Anti-Virus. This program is free to install and update for all current SLC students, faculty, and staff. These instructions apply only to Windows 2000, XP, and Vista operating systems.

More…

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Academic Computing and Help Desk Staff

Refresh this page to see other pictures.

portrait of Sha Fagan
Sha Fagan x2471
Director
sha (at) slc (dot) edu

Photo of gary
Gary Ploski x2464
Assistant Director
pages.slc.edu/~gploski
gploski (at) slc (dot) edu
Photo of eli
Eli Jacobowitz x2595
Manager of Digital Technology
pages.slc.edu/~ejacobowitz
ejacobowitz (at) slc (dot) edu
Photo of emily
Emily Sharp x2464
Project Manager for Web Support

Photo of brenda
Brenda Grell x2595
Instructional Technologist
bgrell (at) slc (dot) edu
Photo of jesus
Jesus Ayala x2458
Help Desk Manager
jayala (at) slc (dot) edu
Photo of charlie
Charlie Kohles x2458
Academic Computing Specialist
ckohles (at) slc (dot) edu

Topics: about, contact, faculty, learn, staff, student

Uninstall Sophos Remote Update

Before the newest version of Sophos Anti-Virus is installed, Sophos Remote Update must be uninstalled. The functions of this application are taken over by the new version of Sophos Anti-Virus. If a blue sun shaped icon appears in the system tray (next to the clock) then Sophos Remote Update is installed and the following steps must be followed:

More…

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Off-Campus Internet Service Providers

As of June 1, 2007, Sarah Lawrence will no longer provide Dial-up access to the college community. Here is a list of companies to consider when looking for an internet service provider. Expect to pay anywhere from $10 to $56 per month.

More…

Topics: faculty, help desk, learn, recommendations, staff, student

Computer Recommendations

Suggested Minimum Specifications for New Computers

Buying a computer with the following specifications will protect you from obsolescence for three to five years. If your needs do not dramatically increase, you may be able to keep using your computer for even longer.

The most common question we are asked is: “Should I buy a Mac or a PC?” There is no clear-cut answer. The choice of PC vs. Mac is mostly a personal one; Windows XP and Mac OS X are both stable, mature, and full-featured. Besides personal preference, however, there are a number of other factors to consider in your choice of computer. Read more about Macs vs. PCs.

Below are the suggested minimum specifications for new computer purchases.

More…

Topics: faculty, learn, recommendations, staff, student

Backup

Your data is not secure if it only exists in one place. Hard drives, CDs, DVDs, flash drives, etc., will all fail eventually. To ensure the safety of your data, you must back up.

Backing up is simple: make a copy of the file(s) on another medium. If you store documents on your computer hard drive, copy them to a USB flash drive or burn a CD or DVD on a regular basis. Important school documents should be copied to your network drive.

If you back up monthly, you will never lose more than one month’s work. Critical work should be backed up at least daily!

Topics: backup, faculty, h drive, learn, network storage, recommendations, staff, student

MySLC

my.slc.edu is a password-protected area called a campus portal. Here, a wealth of information can be accessed. For example:

  • Campus events
  • Classifieds, Lost and Found
  • Bates menu
  • Information about administrative departments
  • Campus groups

For students

  • Course schedule and search
  • Course materials and communication in the Learning Management System
  • Student and faculty directories
  • Registration information and forms
  • Student Accounts
  • Evaluations
  • Transcript

For faculty

  • Course rosters
  • Faculty information
  • Donnee information
  • Submit evaluations and grades
  • Submit registration priorities
  • The Learning Management System
  • Faculty and student directories
  • Benefits information

For staff

  • GL account lookup
  • Benefits information

Topics: faculty, learn, staff, student

Printing in the Library

How to print in the Library Lab:

  • On the menubar choose ‘File’ then ‘Print’
  • Select ‘library2′ or ‘library3′
  • Click ‘OK’
  • Go to the printer you selected and, on the monitor, double click your print job noted by your username & the file name
  • Swipe your SLC ID card through the card-swipe
  • The print job will disappear from the screen once it is sent to the printer

Topics: faculty, learn, printing, staff, student

Greenifying SLC Info Session

Greenifying SLC Info Session

Technology and the environment. What can you do to help greenify SLC, your home, and your community?

  • Introduction
  • Greening Movement in Tech
  • Moving to laser printers in 08-09

“Climate change is an important environmental issue. The broad consensus of established scientific experts is that warming can be attributed to human activities. Significant steps are needed to reduce greenhouse gas emissions.” Intel

More…

Topics: faculty, learn, staff, student, workshop

Off-Campus Computer Repair

Help Desk does not repair non-SLC-owned computers. The following companies provide computer repair services. This list is provided as a courtesy only; we do not recommend any company, nor do we have any agreements or discounts. Refer to the ‘Legend‘ at the bottom for an explanation of the information listed.

  1. Computer Nerds, Inc jump to info
  2. Computer Tutor @ PCI and TeamLogic IT jump to info
  3. Corporate Computer Solutions jump to info
  4. Custom Computers and Repair jump to info
  5. DoctorMac jump to info
  6. Geeks On Call jump to info
  7. GeekSquad jump to info
  8. LaptopRescue.comjump to info
  9. R & R Computer Service jump to info
  10. MacService / ThinkpadService jump to info
  11. Firedog jump to info
  12. Mount Vernon Computers jump to info

More…

Topics: faculty, fix, help desk, recommendations, staff, student

Academic Discounts

Academic Computing and Help Desk are pleased to offer educational discounts on Dell and Apple equipment to members of the SLC community. Review the Acceptable Use Policy and then use the links below to purchase desktop and notebook computers, software, and peripherals.

http://www.slc.edu/dell

http://www.slc.edu/apple

Topics: discounts, faculty, learn, recommendations, staff, student

SLC Wireless Network

SLC’s wireless network is available in most of the locations on campus where classes are taught. See the FAQ.

Network cards must comply with the standards 802.11b or 802.11g to obtain wireless access. Wireless cards must be registered before accessing the SLC wireless network.

Non-SLC based wireless networks are NOT allowed on campus.

For more information, see Wireless FAQ.

Topics: faculty, fix, learn, policies, staff, student, wireless

Webmail

SLC email (web mail) is available through any web browser. Go to mail.slc.edu. (Faculty and staff only; students use Gryphon Mail.)

Your password must be at least 6 characters in length and should include one numerical or special character. See Password Requirements.

POP3 - Incoming and Outgoing mail is limited to 10 MB (includes text and attachments).
Webmail - Incoming and Outgoing mail is limited to 2 MB (includes text and attachments).

See also Spam Filter.

Topics: email, faculty, learn, staff, student

Photoshop Elements for the Web Handout

Photoshop Elements icon

This handout can also be downloaded in PDF format.

Interested in this workshop but missed it the first time around? Email us!

More…

Topics: faculty, learn, staff, student, workshop

Help Desk and Academic Computing Hours

Help Desk and Academic Computing in the Library

During the school year
Mon-Thu: 9am-9pm
Friday: 9am-5pm

Summer Hours
Mon-Fri: 9am-5pm

Digital Media Lab (Heimbold 209)

During the school year
Mon-Thu: 9am-11pm
Friday: 9am-9pm

Summer Hours
Mon-Fri: 9am-5pm

Library PC/Mac Lab

Open when the library is open.

Topics: about, faculty, learn, staff, student

Contact

The Help Desk and Academic Computing are located in the lower level of the Library.

If you’re having computer trouble, contact the Help Desk!  Call 914-395-2460, email hd@slc.edu, or fill out the online form here.  Faculty, students and staff are all welcome.

Help Desk hours: Monday-Friday 9-9 (Summer, M-F 9-5).

For advice, planning, budgeting, classroom and departmental technology consultations, contact Academic Computing!  Call 914-395-2460 or email Gary, Brenda or Eli directly.

Academic Computing hours:  Monday-Friday 9-5.

For workshops and training information, email workshops@slc.edu.

Topics: contact, email, faculty, fix, help desk, learn, staff, student