Help Desk

Academic Discounts

Help Desk are pleased to offer educational discounts on Dell and Apple equipment and various software to members of the SLC community. Review the Acceptable Use Policy and then use the links below to purchase desktop and notebook computers, software, and peripherals.

Hardware

http://www.slc.edu/dell

http://tinyurl.com/slclenovo

http://www.slc.edu/apple

Software

http://govconnection.com/sarahlawrence

* You will need to create a govconnection account to browse their catalog.

http://www.journeyed.com

http://www.microsoft.com/student

Topics: discounts, faculty, learn, recommendations, staff, student

Computer Loan Program

“Sarah Lawrence extends loans to employees for the purchase of computer equipment and peripherals. Employees may borrow up to $2000 once every five (5) years during their employment with the college. Repayment is through payroll deduction and may be over a period of no more than 24 consecutive months or two academic years (for employees paid over 10 months), interest free. Borrowers must show proof of purchase and must repay the loan in full immediately if employment is terminated. Detailed information, payroll deduction forms and repayment notes are available in the Controller’s office.” — Human Resources

Topics: discounts, faculty, learn, recommendations, staff, student

Technology FAQs

New SLC Student and Parent Tech Guide

If you have any questions that are not answered here please search this website or contact the Help Desk.

WIRELESS:
The SLC Wireless network can only be accessed while on campus.

Complete this form to access the SLC Wireless network:

http://pages.slc.edu/~support/article/wireless-access-request-form

ETHERNET:
The Help Desk suggests an Ethernet cable length of 15 feet, or longer.

JOBS:
All positions available in the Help Desk are posted on MySLC.

DISCOUNTS & RECOMMENDATIONS:
SLC has teamed up with Apple & Dell to make laptops, software, etc. available to you at discounted prices.

Click here to read our ‘Suggested Minimum Specifications for New Computers’:
http://pages.slc.edu/~support/tag/recommendations

While shopping the Apple site you will see the discounted price. While browsing the Dell site you will not see the discounted price until you check out.

Please Note – You must use the code provided at the front page of the Dell Store.

Apple Store – http://slc.edu/apple
Dell Store – http://slc.edu/dell

PERSONAL STORAGE SPACE:
Student email, Gryphon Mail, has over 7GB of storage for email, Word documents, PDFs, etc.

USB Keys or Thumb Drives, CD-R’s, and CD-RW’s, and are very popular and inexpensive media to save and transport data.

ON CAMPUS STORAGE SPACE:
Each student has 100 MB of space on the network. Files saved to your H: Drive are available to any properly configured computer on campus, or can be accessed via FTP. Files are backed up nightly.

Details can be found here:

http://pages.slc.edu/~support/tag/h-drive

WEB PAGE SPACE:
Students may use the school server pages.slc.edu for website development.

Details can be found here:

http://pages.slc.edu/~support/tag/websites

PRINTING & SCANNING:
Please refer to the following link for details on each of these items:

http://pages.slc.edu/~support/tag/printing

SOFTWARE:
The Library Computer Lab has the following:

http://pages.slc.edu/~support/article/library-pc-lab

The Heimbold Visual Arts Center lab has the following:

http://pages.slc.edu/~support/article/digital-media-lab

CONTACT INFORMATION:
Help Desk
hd@slc.edu
914-395-2460