ATTENTION - Gryphon Mail is not available to the active student body until July 23rd, 2007. Students that were part of the early migration will continue to have access to Gryphon Mail.
The Help Desk is pleased to announce the official active student migration date from SLC Webmail to Gryphon Mail — 12:01 AM EDT July 23rd, 2007.
At 12:01 EDT AM July 23rd, 2007 all active student @slc.edu email will be redirected to @gm.slc.edu. This will ensure that no new email is lost during the migration. Once this task is complete the only way to check SLC email will be through Gryphon Mail. Active students will not have access to SLC Webmail after 12:01 EDT AM July 23rd, 2007.
The Gryphon Mail migration took place at 12:01 AM July 23rd, 2007.
This announcement was emailed to the active student body on: July 6th, July 13th, July 18th, July 19th, July 20th, July 21st, and July 22nd, 2007.
Click here to read the Gryphon Mail FAQs.
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Topic(s):email, fix, learn, student
Have you read the Gryphon Mail Migration announcement? Read it here before reading the Gryphon Mail FAQs. The official active student migration date from SLC Webmail to Gryphon Mail is 12:01 AM EDT July 23rd.
- What is the new SLC Webmail?
- When will my Gryphon Mail account be available?
- How do I access Gryphon Mail?
- What is my Gryphon Mail username?
- What is my Gryphon Mail temporary password?
- I do not know my SLC ID number. What should I do?
- I am unable to log on to Gryphon Mail.
- What will happen to all my mail in SLC Webmail?
- How long will the migration process take?
- How do I import my address book to Gryphon Mail from SLC Webmail?
- How will I get the word out that my email address has changed?
- What will happen to email sent to my @slc.edu address?
- Can I change my password in Gryphon Mail?
- I forgot my Gryphon Mail password, can it be changed/reset?
- Can I still log on to SLC Webmail after my account is migrated to Gryphon Mail?
- What will happen to mail on SLC Webmail?
- Can I POP my mail using a mail program (Apple Mail, Outlook, Thunderbird, etc.)?
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Topic(s):email, fix, learn, student
Effective fall 2006 all passwords on the Academic Network must be a minimum of 6 characters in length and should include one numeral or special character.
Some suggestions include:
- Make the Password at Least Six Characters Long – The longer the password is, the better.
- Mix Upper and Lower Case Letters – Passwords are case-sensitive.
- Mix Letters and Numbers – Add numbers to passwords, especially in the middle (not just at the beginning or the end).
- Include Non-Alphanumeric Characters – Special characters such as &, $, and > are acceptable.
- Pick a Password You Can Remember – The best password in the world does you no good if you forget it.
Topic(s):acd policies, email, faculty, fix, h drive, learn, network storage, student
Academic Computing assists faculty and staff with the configuration of the email clients Microsoft Outlook 2003 and Apple Mail to send and receive SLC email only.
Academic Computing does not support the configuration of personal email clients such as Outlook Express, Thunderbird, or Entourage, and does not support any mail applications for students.
Use the following information to configure your email client:
- POP Server/Incoming Mail Server: mail.slc.edu
- SMTP Server/Outgoing Mail Server: mail.slc.edu *
*The SMTP server (mail.slc.edu) will only work on the SLC network. Contact your ISP to obtain their SMTP server to send mail when off campus.
Under “Advanced Settings,” please make sure the option to Leave a Copy of Message on Server is checked to ensure that a backup of your emails still exist. This setting will be located in different places depending on the E-Mail client you wish to use.
Topic(s):email, faculty, fix, learn, staff, student
FAQs to SLC's Help Desk (aka SPoC - single point of contact).
- Where?
The Help Desk is located in the basement of the library in the same space as Academic Computing.
- When?
Monday-Thursday 9-7 and Friday 9-5
- Who?
Staff and students
- What?
SLC's Help Desk is your single point of contact for technical related troubles.
- Why?
If your printer, email, or program is not working properly give the Help Desk a call.
- How?
Call 914-395-2460 or fill out the online form here.
Topic(s):contact, email, faculty, fix, help desk, learn, sophos, staff, student
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