Before you install Sophos Anti-Virus, you must uninstall any other antivirus application on your computer, for example Norton, McAfee, AVG, etc. To uninstall one of these programs in preparation for installing Sophos, follow these directions:
Viruses are programs that run on your computer without your consent and/or knowledge and which do undesirable things. Some infect or delete files, causing your computer to stop functioning or destroying years of work. Others send copies of themselves to everyone in your email address book. There are thousands of viruses with different behaviors.
Topics: antivirus, faculty, fix, learn, spam, staff, student
We recommend bringing an ethernet cable that is at least 15 feet long, to ensure access to the wall jack.
Topics: backup, fix, h drive, learn, network storage, student
Malware is software designed to infiltrate or damage a computer system, without the owner’s consent. This includes viruses, worms, scripts, and other “infections” your computer might be suffering from.
First, make sure you have installed antivirus software. Current students, faculty, and staff, SLC provides Sophos Anti-Virus for Windows and for OS X.
Learn more about viruses.
Stay up to date automatically by enabling automatic updates for XP, Vista, and OS X (Software Update). This will help keep your machine free of viruses and malware.
Windows users, make sure your firewall is enabled.
Protect yourself against other forms of malware. We recommend Spybot and Ad-Aware for all Windows operating systems.
Be cautious online. Do not click OK in every window. Many pop-ups look like legitimate warnings. Learn to spot a virus hoax.
SLC’s wireless network is available in most of the locations on campus where classes are taught. See the FAQ.
Network cards must comply with the standards 802.11b or 802.11g to obtain wireless access. Wireless cards must be registered before accessing the SLC wireless network.
Non-SLC based wireless networks are NOT allowed on campus.
For more information, see Wireless FAQ.
Topics: faculty, fix, learn, policies, staff, student, wireless
Anti-Virus is free to install for current student, faculty, and staff. These instructions apply only to Windows 2000, XP, and Vista operating systems.
Help Desk does not repair non-SLC-owned computers. The following companies provide computer repair services. This list is provided as a courtesy only; we do not recommend any company, nor do we have any agreements or discounts. Refer to the ‘Legend‘ at the bottom for an explanation of the information listed.
Topics: faculty, fix, help desk, recommendations, staff, student
Sophos Anti-Virus is free to install for current faculty, and staff. These instructions apply only to Mac OS X.
Effective fall 2006 all passwords on the Academic Network must be a minimum of 6 characters in length and should include one numeral or special character.
Some suggestions include:
Topics: backup, email, faculty, fix, h drive, learn, network storage, policies, student
Topics: faculty, fix, learn, policies, staff, student, wireless
Your network or H: drive (a.k.a. home directory) is a mapped drive on SLC3, which is one of the College’s servers. It behaves like a hard drive, allowing you to save files to it. On the wired (not wireless) campus network, the address for a person’s network drive is:
Topics: backup, faculty, fix, h drive, learn, network storage, staff, student
To keep your OS X computer up-to-date and free of malware, run Apple’s Software Update.
Using the Windows XP firewall can help keep hackers, viruses, and worms from gaining access to your computer. The firewall works by simply denying access to your computer from requests coming from outside computers. It will not protect you from Internet traffic that you initiate from your computer.
There are different email systems at SLC.
Students use Gryphon Mail by going to gm.slc.edu. (You can also use a mail client application; see Google’s Help Center.)
Faculty and staff use Exchange by going to owa.slc.edu. (You can also use Outlook or Entourage.)
Faculty and staff not yet on the Exchange system use SLC Webmail (Squirrel Mail) by going to mail.slc.edu.
Before the newest version of Sophos Anti-Virus is installed, Sophos Remote Update must be uninstalled. The functions of this application are taken over by the new version of Sophos Anti-Virus. If a blue sun shaped icon appears in the system tray (next to the clock) then Sophos Remote Update is installed and the following steps must be followed:
Faculty with accounts that send in @sarahlawrence.edu (Exchange accounts) should click here.
The Help Desk assists faculty and staff with the configuration of the email clients Microsoft Outlook 2003 or 2007 and Apple Mail to send and receive SLC email only.
The Help Desk does not support the configuration of personal email clients such as Outlook Express, Thunderbird, or Entourage, and does not support any mail applications for students.
Use the following information to configure your email client:
*The SMTP server (mail.slc.edu) will only work on the SLC network. Contact your ISP to obtain their SMTP server to send mail when off campus.
Under “Advanced Settings,” please make sure the option to Leave a Copy of Message on Server is checked to ensure that a backup of your emails still exist. This setting will be located in different places depending on the E-Mail client you wish to use.
Please use this form to request assistance from or give feedback to the SLC Help Desk.
Please visit our new page on MySLC to register your wireless device.
The Help Desk are located in the lower level of the Library.
If you’re having computer trouble, contact the Help Desk! Call 914-395-2460, email hd@slc.edu, or fill out the online form here. Faculty, students and staff are all welcome.
Help Desk hours: Monday-Thursday 9-9, Friday 9-5 (Summer, M-F 9-5).
For advice, planning, budgeting, classroom and departmental technology consultations, contact Research & Instructional Technology Services (RITS) Call 914-395-2474 or email Gary directly.
RITS hours: Monday-Friday 9-5.
Topics: contact, email, faculty, fix, help desk, learn, staff, student
