Help Desk and
Academic Computing

at Sarah Lawrence College

ACD’s Workshops and Info Sessions

Check out Academic Computing’s workshops! Download a PDF of the Fall 2008 workshops.

ACD will be offering a condensed lineup of workshops and info sessions for the Fall 2008 semester. Whether it is art- and design- related software, classroom and lab technology, or new technology, these workshops and info sessions are open to current SLC students, faculty, and staff. Unless otherwise noted in the workshop description, there are no prerequisites.

Workshops are limited in space so please RSVP to workshop@slc.edu with the date/time/workshop and your email address.

Subscribe to ACD’s Workshop Calendar with iCal or your Gryphon Mail Calendar by right clicking on the links below and copying each link location. Then paste the link in your iCal or Gryphon Calendar. Click here to find out how to subscribe using your Gryphon Calendar.

Keep track of the ACD Workshop Calender:

* Please note that the Faculty Support Calendar offerings have been added to the ACD Workshops Calendar and will no longer be a separate calendar. Add the ACD Workshops Calendar if you have not done so already. Thank you!

We are on Facebook too!  Join our Academic Computing Facebook group at www.new.facebook.com/group.php?gid=21151869169

Many handouts from Academic Computing workshops are now online. Check them out below to review what you learned or see what you missed.

Topics: faculty, learn, staff, student, workshop

Digital Media Lab Equipment

Equipment available in Heimbold 209

Lab: 12 Mac Pros / Classroom: 16 iMacs (all 2007 models)

Software:

Audacity
Blender
Macromedia Dreamweaver
Apple Final Cut Express
Mozilla Firefox
Macromedia Flash
Apple GarageBand
Adobe GoLive
Lemke GraphicConverter
Apple iDVD
Adobe Illustrator
Adobe InDesign
Apple iMovie
Apple iPhoto
Apple iTunes
Jahshaka
Alias Maya
NeoOffice (OpenOffice.org)
Nvu
Microsoft Office
Adobe Photoshop
Apple QuickTime
Bare Bones TextWrangler
Roxio Toast
VLC

Topics: digital media lab, faculty, heimbold, learn, staff, student

Student Email Requirement

Email is considered an official method for communication at Sarah Lawrence College because it delivers information in a convenient, timely, cost-effective, and environmentally-aware manner. Our policy ensures that all students have access to this important form of communication and that students can be accessed through a standardized channel by faculty and other College staff as needed.

More…

Topics: email, learn, policies, student

Off-Campus Computer Repair

Help Desk does not repair non-SLC-owned computers. The following companies provide computer repair services. This list is provided as a courtesy only; we do not recommend any company, nor do we have any agreements or discounts. Refer to the ‘Legend‘ at the bottom for an explanation of the information listed.

  1. Computer Nerds, Inc jump to info
  2. Computer Tutor @ PCI and TeamLogic IT jump to info
  3. Corporate Computer Solutions jump to info
  4. Custom Computers and Repair jump to info
  5. DoctorMac jump to info
  6. Geeks On Call jump to info
  7. GeekSquad jump to info
  8. LaptopRescue.comjump to info
  9. R & R Computer Service jump to info
  10. MacService / ThinkpadService jump to info
  11. Firedog jump to info
  12. Mount Vernon Computers jump to info

More…

Topics: faculty, fix, help desk, recommendations, staff, student

Academic Discounts

Academic Computing and Help Desk are pleased to offer educational discounts on Dell and Apple equipment to members of the SLC community. Review the Acceptable Use Policy and then use the links below to purchase desktop and notebook computers, software, and peripherals.

http://www.slc.edu/dell

http://www.slc.edu/apple

Topics: discounts, faculty, learn, recommendations, staff, student

Student Positions in Help Desk and Academic Computing

All positions are available for Fall 2008!

Our staffing for Fall 2008 will begin in September. If you are interested in a position with Help Desk or Academic Computing for Fall 2008, please pick up an application from our offices in the Library’s lower level or download the application and print it.

Descriptions of our positions, availability of jobs, forms, and more are now available on the Student Employment area of MySLC (login required).

All students working for Help Desk and Academic Computing are required to sign a confidentiality form.

Topics: forms, jobs, learn, student

Backup

Your data is not secure if it only exists in one place. Hard drives, CDs, DVDs, flash drives, etc., will all fail eventually. To ensure the safety of your data, you must back up.

Backing up is simple: make a copy of the file(s) on another medium. If you store documents on your computer hard drive, copy them to a USB flash drive or burn a CD or DVD on a regular basis. Important school documents should be copied to your network drive.

If you back up monthly, you will never lose more than one month’s work. Critical work should be backed up at least daily!

Topics: backup, faculty, h drive, learn, network storage, recommendations, staff, student

Other Classrooms

In addition to the two electronic classrooms in the library, SLC has a number of rooms in which faculty members can use a computer as part of their teaching. Please contact us for advice on integrating technology into your teaching.

Below is a list of classrooms with computer projection capabilities. Some rooms allow for laptop hookups only, while others have laptop hookups and desktop computers (with wireless keyboards and mice).

More…

Topics: classrooms, faculty, labs, learn, student

Using the Keyboard Viewer in OS X

  1. Click on the apple in the top left corner of your screen; select “System Preferences” from the drop-down menu.
  2. Click and open “International,” which is located under the heading “Personal.”
  3. Click “Input Menu,” located towards the top of the window; after clicking this you will see a list of languages.
  4. Above the languages, at the top of the menu, check “Keyboard Viewer.” Once it is selected, you may close the window.
  5. Returning to the drop-down menu below the American flag, you can now select “Show Keyboard Viewer.” An image of the keyboard you are using will appear on the screen, and should stay on top of any program you are using, so that you can see it and type at the same time.
  6. To close the Keyboard Viewer, you may select “Hide Keyboard Viewer” from the drop-down menu under the flag, or you may simply click the red ‘X’ at the top left corner of the Keyboard Viewer.
  7. You can make it reappear at any time by selecting “Show Keyboard Viewer” from the drop-down menu under the flag.

Return to the International and Language Specific Keyboard Guide

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Specific Keyboard Concerns in OS X

I want accent marks but don’t need another language keyboard/Using the International Keyboard on OSX…

  • If you do not wish to change your keyboard layout, you can type most of the common accent marks using the Alt keys in the standard United States keyboard layout. To see where the accent marks are placed on the keyboard, press either Alt key while using the “Keyboard Viewer” program. This method is Mac’s closest equivalent to the PC ‘United States-International’ keyboard.

Keyboard viewer in Office 2004 in 10.4.x…

  • If you have Mac 10.5, the Keyboard Viewer will work at all times. Unfortunately, in Mac 10.4, there is an error in Microsoft Word that prevents the Keyboard Viewer from showing the correct layout when in Word. This does not affect users with Microsoft Word 2008. If you are using an older version of Word, the Keyboard Viewer only shows the U.S. layout while using Word. When using a different keyboard layout, the correct layout can be seen in all other programs, or by clicking on the desktop. For more information, see Frequently Asked Questions—Mac. (Gary, maybe we could make this a link that goes directly to the FAQs?)

Return to the International and Language Specific Keyboard Guide

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Gryphon Mail FAQs

  1. What is the new SLC Webmail?
  2. When will my Gryphon Mail account be available?
  3. How do I access Gryphon Mail?
  4. What is my Gryphon Mail username?
  5. What is my Gryphon Mail temporary password?
  6. I do not know my SLC ID number. What should I do?
  7. I am unable to log on to Gryphon Mail.
  8. What will happen to all my mail in SLC Webmail?
  9. How long will the migration process take?
  10. How do I import my address book to Gryphon Mail from SLC Webmail?
  11. How will I get the word out that my email address has changed?
  12. What will happen to email sent to my @slc.edu address?
  13. Can I change my password in Gryphon Mail?
  14. I forgot my Gryphon Mail password, can it be changed/reset?
  15. Can I still log on to SLC Webmail after my account is migrated to Gryphon Mail?
  16. What will happen to mail on SLC Webmail?
  17. Can I POP my mail using a mail program (Apple Mail, Outlook, Thunderbird, etc.)?

More…

Topics: email, fix, learn, student

Printers in the Digital Media Lab

There are several printers available in the Digital Media Lab:

  • HP DesignJet 500 - 42″ wide-format color inkjet - classwork use only
  • Epson 4800 wide-format photo inkjets x2 - matte and photo black - Photography department use only
  • HP color laserjet - 45 cents/page
  • HP black & white laserjet - 5 cents/page

Topics: classrooms, digital media lab, faculty, heimbold, labs, learn, printing, staff, student

Wireless Access Request Form

In order to access the campus wireless network, this form must be filled out and submitted. You will need your computer (or simply your MAC Address). Within about 24 hours you will be added to our database, and your computer will automatically detect the wireless network, named "SLC WLAN."

More…

Topics: faculty, fix, forms, staff, student, wireless

Library PC Lab

The public computer lab on the main level of the library has thirty one new iMacs with both Windows XP and OS X installed. Restart to switch operating system. They all have Web Design & Graphics, Math & Statistics, and Word Processing & General Computing capabilities split between the two operating systems.
More…

Topics: faculty, labs, learn, staff, student

Password Requirements

Effective fall 2006 all passwords on the Academic Network must be a minimum of 6 characters in length and should include one numeral or special character.

Some suggestions include:

  • Make the Password at Least Six Characters Long – The longer the password is, the better.
  • Mix Upper and Lower Case Letters – Passwords are case-sensitive.
  • Mix Letters and Numbers – Add numbers to passwords, especially in the middle (not just at the beginning or the end).
  • Include Non-Alphanumeric Characters – Special characters such as &, $, and > are acceptable.
  • Pick a Password You Can Remember – The best password in the world does you no good if you forget it.

Topics: backup, email, faculty, fix, h drive, learn, network storage, policies, student

CD Burning on Windows XP

Burning CDs in XP is easy to do: More…

Topics: faculty, learn, staff, student

Podcasting Info Session Handout

rss feed iconHas the world of Podcasts run ahead of you? What are they? How can you find them? Why do you want them?

What is a Podcast?

Wikipedia defines a Podcast as: A Podcast is a series of electronic media files, such as audio or video, that are distributed periodically over the Internet by means of a Web feed. Podcasts are distinguished from other methods of distributing media because users can choose to subscribe to them, using software capable of reading feed syndication formats such as RSS or Atom, and thus can automatically receive new media files as they made available. A Podcast’s content can often also be accessed by direct download or streaming.

More…

Topics: faculty, learn, staff, student, workshop

Digital Media Lab

Located in Heimbold 209, the Digital Media Lab is your resource for digital art. Whether you are working with images, animation, video, sound, 3D modeling and animation, or scanning and printing, we have the facilities and support to help you get it done.

While priority is given to art classwork, the Digital Media Lab is open to the entire academic community.

The Lab has 12 workstations. The Classroom (209A) has 15 student stations and a teacher station.

For more details on what we have to offer, see our equipment list and printer information.

See also: lab hours, digital photo basics, scanning.

Topics: classrooms, digital media lab, faculty, heimbold, labs, learn, printing, staff, student

Photoshop Elements for the Web Handout

Photoshop Elements icon

This handout can also be downloaded in PDF format.

Interested in this workshop but missed it the first time around? Email us!

More…

Topics: faculty, learn, staff, student, workshop

Quick and Easy Web Design with Contribute Handout

Contribute icon

This handout can also be downloaded in PDF format.

Interested in this workshop but missed it the first time around? Email us!

More…

Topics: faculty, learn, staff, student, workshop

In Depth Web Design Week 2: CSS Handouts

CSS icon

This handout can also be downloaded in PDF format.
The CSS quick reference sheet can also be downloaded in PDF format.
Interested in this workshop but missed it the first time around? Email us! (Current SLC students only, please).

More…

Topics: learn, student, workshop

Frequently Asked Questions for XP and Vista

  1. How do I determine which operating system I have?

  2. Right click “My Computer.” The icon is generally located on the Desktop.
    Select “Properties.”
    Under the “General” tab, look under “System” and it will tell you which operating system is running on the computer.

  3. How do I determine which version of Office I have?

  4. After opening Word, click on “Help” at the top of the screen. This will open a drop-down menu; click on “About Microsoft Office Word,” which will open a small window with all the program information. Towards the top of the window will be displayed “Microsoft Word” plus the year.

  5. Is it necessary to upgrade my operating system if I don’t have one of those listed?

  6. Yes. Windows XP and Vista are the only PC operating systems the SLC Help Desk support.

  7. Do I need to purchase a new keyboard to be able to type in different languages or use the international keyboard setting?

  8. No, you only have to change the settings in your computer.

  9. If I am using my standard U.S. keyboard, but typing in a different language or using the international keyboard setting, how do I know which keys to press?

  10. Click on the following link for an image of how the international keyboard is laid out on XP and Vista:
    http://www.datacal.com/products/us-international-layout.htm

  11. I don’t have Word 2008. How do I get it, and does it cost anything?

  12. SLC does not yet support Microsoft 2008, and so cannot procure or troubleshoot Word 2008 for you. But it is important to note that students, teachers, and staff members receive a significant discount on Microsoft software.

  13. The international keyboard setting doesn’t work in all programs. Why, and what do I do?

  14. The most basic word processing commands (bold, underline, and italicize) can be turned on with the Alt keys as well as the Control key; in some Internet programs the text formatting tools will be turned on instead of the accent marks. There is another key that allows you to accent ‘i’ and ‘u’ without using the Alt key. It is the key directly to the left of the Return key; see your keyboard layout.

  15. I have a PC and want to type in Russian. But it’s not listed under the language keyboards. Why, and where can I get it?

  16. The PC does not have Russian readily available to users. However, it is simple to download the Russian language keyboard onto your computer. Click on the following link for directions:
    http://pages.slc.edu/~support/article/configuring-windows-xp-keyboards-for-russian/

  17. Where can I buy stickers for my keyboard?

    Details regarding this will be posted soon.

Return to the International and Language Specific Keyboard Guide

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Enabling the International Keyboard in Windows Vista

  1. Go to your Start menu.
  2. Select “Control Panel.” If “Control Panel” is not part of your Start Menu, you will have to highlight “Settings” first and then select “Control Panel” from the “Settings” menu.
  3. Open “Regional and Language Options;” the list should be alphabetized so look under “R.”
  4. Click on the “Keyboards and Languages” tab near the top of the window.
  5. Click on “Change keyboards” which will be a button on the right side of the window, near the top; this will open new window.
  6. Click on “Add,” which will be a button on the right side of the window.
  7. In the Add Input Language window, scroll down to English, under which there will be a list of U.S. keyboard options. (If it is not open, click the plus sign to the right of English; this will open your keyboard options.) Check the box next to “United States - International.”
  8. After “United States - International” is selected, hit “OK” at the bottom of that window. (Note: it is not necessary to click “Apply” before clicking “OK.”)
  9. Click “OK” in the “Text Services and Input Language” window. (Again, there is no need to click “Apply.”)
  10. Click “OK” at the bottom of the “Regional and Language Options” window.
  11. A small keyboard symbol will appear in the bottom right of your screen. This allows you to choose which keyboard you would like to use. Click on it and select “United States - International” to use the international keyboard setting. You can switch back to “English (United States)” at any time.
  12. It is important to note that in Windows, you must select the international keyboard for each program in which you would like to use it. For example, if you need to type a document in Word using the international keyboard, select “United States - International” from the keyboard icon at the bottom of your screen. If you then use the Internet, you must reselect “United States - International” to use that layout on the Internet.

Return to the International and Language Specific Keyboard Guide

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Scanning

Below are basic and advanced scanning instructions.  Basic scans can be done in the Library Lab; for advanced scanning, go to the Heimbold Digital Media Lab.

More…

Topics: digital media lab, faculty, heimbold, labs, learn, staff, student

Off-Campus Internet Service Providers

As of June 1, 2007, Sarah Lawrence will no longer provide Dial-up access to the college community. Here is a list of companies to consider when looking for an internet service provider. Expect to pay anywhere from $10 to $56 per month.

More…

Topics: faculty, help desk, learn, recommendations, staff, student

The phonetic/student/YAWERTY Russian Keyboard Layout

Click here to download a one-sheet on how to use the Russian keyboard on computers running Windows XP at SLC.

Upper register

the upper register Russian yawerty keyboard

Lower register

More…

Topics: languages, learn, student

Wireless Network FAQ

  1. Where is wireless internet access available?
  2. How do I obtain access?
  3. What information is required?
  4. What is the wireless policy in Residence Halls?

More…

Topics: faculty, fix, learn, policies, staff, student, wireless

Specific Keyboard Concerns in XP and Vista

Enabling a specific language keyboard: French, German, Italian, Spanish, etc.

  • If you wish to select a specific language keyboard, in ‘Step 7′ of the XP or Vista instructions, simply choose the language in which you would like to type (i.e: Polish, Portuguese, Spanish, etc.) instead of “United States - International.”This will change the layout of your keyboard. Choosing a specific language keyboard over the International Keyboard may be a good choice for those typing in a language that uses uncommon accent marks or marks that are not found on the international keyboard.

Using the quotation mark and apostrophe keys with the International Keyboard…

  • In the International Keyboard setting, the quotation mark and apostrophe keys are affected. They become what are called “dead keys,” which means that when you type them nothing appears because the computer is waiting for you to type another letter so that it can place the accent over it.If you want to make a quotation mark or an apostrophe, and not an accented letter, simply hit the space bar after tying those keys. The quotation mark or apostrophe will appear, and you can continue typing as usual.

Return to the International and Language Specific Keyboard Guide

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Contact

The Help Desk and Academic Computing are located in the lower level of the Library.

If you’re having computer trouble, contact the Help Desk!  Call 914-395-2460, email hd@slc.edu, or fill out the online form here.  Faculty, students and staff are all welcome.

Help Desk hours: Monday-Friday 9-9 (Summer, M-F 9-5).

For advice, planning, budgeting, classroom and departmental technology consultations, contact Academic Computing!  Call 914-395-2460 or email Gary, Brenda or Eli directly.

Academic Computing hours:  Monday-Friday 9-5.

For workshops and training information, email workshops@slc.edu.

Topics: contact, email, faculty, fix, help desk, learn, staff, student

WebBoard and MySLC

We have transitioned all known discussion boards from the old WebBoard system into the Learning Management System within MySLC and no new WebBoards are being created (since Fall 2008). If you would like assistance with this transition, please contact Emily Sharp at esharp@slc.edu or x2464.

If you are seeing this page but have already transitioned to MySLC, you may be interested in the Discussion board documentation for faculty and/or students.

Update: WebBoard discontinuation date set for December 19, 2008. Read the full WebBoard discontinuation notice.

Topics: faculty, learn, lms, myslc, student, webboard

In Depth Web Design Week 1: HTML Handouts

HTML icon

This handout can also be downloaded in PDF format.
The HTML tags quick reference sheet can also be downloaded in PDF format.
Interested in this workshop but missed it the first time around? Email us! (Current SLC students only, please).

More…

Topics: learn, student, workshop

H: Drive Access Off Campus

H: Drive access is now available from off campus using FTP. These instructions can also be used to connect and upload files to your Pages web space. If you are uploading web files make sure that you either set public_html as the path or move all of your files into the public_html folder; this is the only folder that your files will be accessible on the web from. Your web address will then be http://pages.slc.edu/~jdoe, where jdoe is your network username.

Jump to specific instructions for: Mac OS X | Windows

General Instructions:

Enter the following information into your FTP client (e.g. SmartFTP, WS_FTP, CyberDuck) to access your H: drive or web space from off campus:

More…

Topics: backup, faculty, h drive, learn, network storage, student

International and Language Specific Keyboards

The following instructions describe how to set-up international and specific language keyboards for typing in and using accents and characters of a non-English language.

Windows

Set-up Instructions

International (XP)
International (Vista)
Russian (XP)

Specific Concerns

Enabling a specific language keyboard: French, German, Italian, Spanish, etc.
Using the quotation mark and apostrophe keys with the International Keyboard

Keyboard Layout Images

International
French - coming soon
German - coming soon
Italian - coming soon
Russian
Spanish - coming soon

Frequently Asked Questions

XP
Vista

Mac OS X

Set-up Instructions

French, German, Italian, Russian, Spanish (10.4 & 10.5)

Specific Concerns

I want accent marks but don’t need another language keyboard
Keyboard viewer in Office 2004 in 10.4.x

Keyboard Layout Images

How to use the keyboard viewer
Opening the keyboard viewer allows you to see the selected keyboard layout.

Frequently Asked Questions

10.4
10.5

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Laptop and Projector Loans

Laptop and projector loans are managed by the Audio Visual Department (914.395.2378). The Audio Visual Department is located on the lower level of the Performing Arts Center (PAC) via the Reisinger Auditorium entrance.

Topics: faculty, policies, staff, student

Copyright Information

The EDUCOM Code

Respect for intellectual labor and creativity is vital to academic discourse and this principle applies to works of all authors and publishers in all media. It encompasses respect for the right to acknowledgment, the right to privacy, and the right to determine the form, manner, and terms of publication and distribution.

More…

Topics: faculty, learn, policies, staff, student

Printing FAQ

  1. How many pages do I have available per semester/year?
  2. How much does it cost to print or copy a page on campus?
  3. How do I use the Pay-for-Print station?
  4. How do I use my ID card for copying?
  5. How do I add to my/check my remaining balance?
  6. Will I be charged twice if I swipe my card more than once at the print release station?
  7. Is color printing available?
  8. When I swipe my card at a copy terminal it only gives me 500 copies. What’s going on?
  9. Is wireless printing available?
  10. Whom do I speak to if the printer has no paper, no ink or is not working properly?
  11. Nothing came out of the printer after I swiped my card and my balance is lower now or the pages that were produced were not printed correctly. What are my options?
  12. Why do I have different amounts available at different locations that accept my Sarah Lawrence ID card?
  13. When will my all my print/copy credits be removed?
  14. How do I print during the summer?

More…

Topics: faculty, fix, learn, printing, staff, student

Cool New Web Tools

In this workshop we familiarize ourselves with some features and uses of a few web sites.

Topics: faculty, learn, staff, student, workshop

H: Drive Access for Windows 2000/XP

To configure your Windows2000/XP PC to connect to the network (H:) drive:

More…

Topics: backup, faculty, h drive, learn, network storage, staff, student

Posting to MySLC LMS Discussion Boards

This is a guide for students to posting in the Discussion Board on MySLC.

Download this document in PDF format

Log in to MySLC with your ID number and password. If you do not know your password, enter your ID number with no password and click Login. There will then be the option to click to have your password emailed to you.

More…

Topics: learn, lms, myslc, student

About Viruses

Viruses are programs that run on your computer without your consent and/or knowledge and which do undesirable things. Some infect or delete files, causing your computer to stop functioning or destroying years of work. Others send copies of themselves to everyone in your email address book. There are thousands of viruses with different behaviors.

More…

Topics: antivirus, faculty, fix, learn, sophos, spam, staff, student

Mac Software Update

To keep your OS X computer up-to-date and free of malware, run Apple’s Software Update.

  1. Under the apple menu, select System Preferences
  2. Click Software Update
  3. Click Check Now
  4. Click Install

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Printer and Scanner Recommendations

Students may print and scan in the Library computer labs. While some students choose to bring their own printer or scanner, Help Desk does not support personal printers or scanners.

For additional information on public printing, please read the Printer FAQs.

Topics: learn, printing, recommendations, student

Undergraduate Student Accounts

Issuance of Computer Accounts

All members of the Sarah Lawrence College student body are provided with accounts on the mail server and academic network. Services associated with these accounts include electronic mail, file storage space on the network, and remote access to electronic library resources.

More…

Topics: email, learn, policies, student

Webmail

SLC email (web mail) is available through any web browser. Go to mail.slc.edu. (Faculty and staff only; students use Gryphon Mail.)

Your password must be at least 6 characters in length and should include one numerical or special character. See Password Requirements.

POP3 - Incoming and Outgoing mail is limited to 10 MB (includes text and attachments).
Webmail - Incoming and Outgoing mail is limited to 2 MB (includes text and attachments).

See also Spam Filter.

Topics: email, faculty, learn, staff, student

Network Requirements

Access to the SLC wired network is supported for computers that have the following:

  1. Windows XP, Vista or OS X
  2. 10/100/1000 Mbps Ethernet card and Ethernet patch cable (not crossover cable) with DHCP enabled (default configuration).

We recommend bringing an ethernet cable that is at least 15 feet long, to ensure access to the wall jack.

Topics: backup, fix, h drive, learn, network storage, student

Sophos Anti-Virus Windows XP and Windows Vista

About Sophos Anti-Virus

Sarah Lawrence College has recently deployed the latest version of Sophos Anti-Virus. This program is free to install and update for all current SLC students, faculty, and staff. These instructions apply only to Windows 2000, XP, and Vista operating systems.

More…

Topics: antivirus, faculty, fix, learn, sophos, staff, student

H: Drive Access for Mac OS X

To map a network drive in Mac OS X:

More…

Topics: backup, faculty, h drive, learn, network storage, staff, student

Graduate Student Accounts

Issuance of Computer Accounts

All members of the Sarah Lawrence College student body are provided with accounts on the mail server and academic network. Services associated with these accounts include electronic mail, file storage space on the network, and remote access to electronic library resources.

More…

Topics: email, learn, policies, student

Introduction to Excel Handout

Microsoft Excel Logo

Prepared by: Sean X. Luo – Help Desk Specialist, ext. 2460

This handout can also be downloaded in PDF format.

A more detailed handout including screenshots can be downloaded here

A blank spreadsheet with fake data that you can manipulate already created can be downloaded here

Most spreadsheets begin as a series of data that either you were given or created yourself.

  • Types of data include attendance records, personal finances, science experiments, etc.
  • You use Excel to manipulate this data, gain results, and create presentations of said data and results in meaningful ways.
    • Types of results include averages, sorting and classification, etc.

More…

Topics: faculty, learn, staff, student, workshop

Virus Hoax

Everyone has received email messages that warn about the “latest deadly computer virus” or that promise “prize money” for forwarding the message to friends. Such messages are hoaxes that seek to dupe unsuspecting computer users. Fortunately, such hoaxes are easy to identify.

Email hoaxes/scares often have some of the following characteristics:

More…

Topics: antivirus, faculty, learn, sophos, spam, staff, student

Free software

Some recommendations for free software:

Topics: faculty, learn, recommendations, staff, student

Faculty Websites

By First Name By Last Name
Arnold Krupat
Barbara Schecter
Bill Shullenberger
Cassandra Medley
Charles Zerner
Charlotte Doyle
Dan King
Dave McRee
David Castriota
David Peritz
Drew Cressman
Eduardo Lago
Eileen Cheng
Elizabeth Johnston
Ellen Neskar
Fawaz Gerges
Frank Roosevelt
Fred Smoler
Frederic Strype
Gina Philogene
Glenn Dynner
Isabel DeSena
Joe Forte
Joe Lauinger
Joshua Muldavin
Judith Rodenbeck
Judy Serafini-Sauli
Kris Philipps
Leah Olson
Linwood Lewis
Lyde Sizer
Margery Franklin
Maria Negroni
Marilyn Power
Mary Dillard
Mary LaChapelle
Mary Porter
Matilde Zimmermann
Melissa Frazier
Mike Siff
Priscilla Murolo
Ray Clarke
Roland Dollinger
Roy Brand
Sara Wilford
Shahnaz Rouse
Tristana Rorandelli
Ursula Schneider
Roy Brand
David Castriota
Eileen Cheng
Ray Clarke
Drew Cressman
Isabel DeSena
Mary Dillard
Roland Dollinger
Charlotte Doyle
Glenn Dynner
Joe Forte
Margery Franklin
Melissa Frazier
Fawaz Gerges
Elizabeth Johnston
Dan King
Arnold Krupat
Mary LaChapelle

Eduardo Lago
Joe Lauinger
Linwood Lewis
Dave McRee
Cassandra Medley
Joshua Muldavin
Priscilla Murolo
Maria Negroni

Ellen Neskar
Leah Olson
David Peritz
Kris Philipps
Gina Philogene
Mary Porter
Marilyn Power
Judith Rodenbeck
Frank Roosevelt
Tristana Rorandelli
Shahnaz Rouse
Barbara Schecter
Ursula Schneider
Judy Serafini-Sauli
Bill Shullenberger
Mike Siff
Lyde Sizer
Fred Smoler
Frederic Strype
Sara Wilford
Charles Zerner
Matilde Zimmermann

Topics: faculty, faculty websites, learn, staff, student

Uninstall Other Anti-Virus Software

Before you install Sophos Anti-Virus, you must uninstall any other antivirus application on your computer, for example Norton, McAfee, AVG, etc. To uninstall one of these programs in preparation for installing Sophos, follow these directions:

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Topics: antivirus, faculty, fix, learn, sophos, staff, student

About This Site

Academic Computing and Help Desk very happily updated our aging website over the summer 2006. Our top priorities were: improved usability, content overhaul, and content management.

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Topics: about, faculty, learn, staff, student

Malware

Malware is software designed to infiltrate or damage a computer system, without the owner’s consent.  This includes viruses, worms, scripts, and other “infections” your computer might be suffering from.

First, make sure you have installed antivirus software. SLC provides Sophos Anti-Virus for Windows and for OS X free to install and update for all current SLC students, faculty, and staff. Learn more about viruses.

Stay up to date automatically by enabling automatic updates for XP and OS X (Software Update). This will help keep your machine free of viruses and malware.

Windows XP users make sure your firewall is enabled.

Protect yourself against other forms of malware. We recommend Spybot and Ad-Aware for all Windows operating systems.

Be cautious online. Do not click OK in every window. Many pop-ups look like legitimate warnings. Learn to spot a virus hoax.

Topics: antivirus, faculty, fix, learn, sophos, staff, student

Email

There are two separate email systems at SLC.

Students use Gryphon Mail by going to gm.slc.edu.  (You can also use a mail client application; see Google’s Help Center.)

Faculty and staff use SLC Webmail by going to mail.slc.edu. (You can also use a mail client application; see Email Client Configuration.)

Topics: email, faculty, fix, learn, staff, student

In Depth Web Design Week 3: Dreamweaver Handout

Light green Dreamweaver logo

This handout can also be downloaded in PDF format.
Interested in this workshop but missed it the first time around? Email us! (Current SLC students only, please).

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Topics: learn, student, workshop

Contact the SLC Help Desk

Please use this form to request assistance from or give feedback to the SLC Help Desk.

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Topics: faculty, fix, forms, staff, student

Enabling the International Keyboard setting in Windows XP

  1. Go to your Start menu
  2. Select “Control Panel.” If “Control Panel” is not part of your Start Menu, you will have to highlight “Settings” first and then select “Control Panel” from the “Settings” menu.
  3. Open “Regional and Language Options;” the list should be alphabetized so look under “R.”
  4. Click on the “Languages” tab near the top of the window.
  5. Click on “Details” which will be a button on the right side of the window, near the top; this will open a new window.
  6. Click on “Add,” a button on the right side of the window. This will open another window.
  7. In the new window, check the white box titled “Keyboard layout/IME.” This will allow you to select from a drop-down menu. Open the menu and select “United States - International;” the languages are alphabetized so look under “U.”
  8. After “United States - International” is selected, hit “OK” at the bottom of that window. (Note: it is not necessary to click “Apply” before hitting “OK.”)
  9. Click “OK” in the “Text Services and Input Language” window. (Again, there is no need to click “Apply.”)
  10. Click “OK” at the bottom of the “Regional and Language Options” window.
  11. A small keyboard symbol will appear in the bottom right of your screen. This allows you to choose which keyboard layout you would like to use. Click on it and select “United States - International” to use the international keyboard setting. You can switch back to “English (United States)” at any time.
  12. It is important to note that in Windows, you must select the international keyboard for each program in which you would like to use it. For example, if you need to type a document in Word using the international keyboard, select “United States - International” from the keyboard icon at the bottom of your screen. If you then use the Internet, you must reselect “United States - International” to use that layout on the Internet.

Return to the International and Language Specific Keyboard Guide

Topics: email, faculty, languages, learn, lms, myslc, staff, student

Heimbold Digital Media Lab Manual

Download a PDF version of the Heimbold Digital Media Lab Manual.

Topics: classrooms, digital media lab, faculty, heimbold, labs, learn, printing, student

Windows XP Firewall

Using the Windows XP firewall can help keep hackers, viruses, and worms from gaining access to your computer. The firewall works by simply denying access to your computer from requests coming from outside computers. It will not protect you from Internet traffic that you initiate from your computer.

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Topics: antivirus, faculty, fix, learn, sophos, staff, student

Mac vs. PC

Mac or PC?

Besides the aesthetic “feel” of each platform, there are a number of important practical differences between Macs and PCs that should be taken into account when deciding which one is right for you.
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Topics: faculty, learn, recommendations, staff, student

Sophos Anti-Virus OS X

About Sophos Anti-Virus

Sarah Lawrence College has recently deployed the latest version of Sophos Anti-Virus. This program is free to install and update for all current SLC students, faculty, and staff.

These instructions apply only to OS X.

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Topics: antivirus, faculty, fix, learn, sophos, staff, student

Academic Computing and Help Desk Staff

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portrait of Sha Fagan
Sha Fagan x2471
Director
sha (at) slc (dot) edu

Photo of gary
Gary Ploski x2464
Assistant Director
pages.slc.edu/~gploski
gploski (at) slc (dot) edu
Photo of eli
Eli Jacobowitz x2595
Manager of Digital Technology
pages.slc.edu/~ejacobowitz
ejacobowitz (at) slc (dot) edu
Photo of emily
Emily Sharp x2464
Project Manager for Web Support

Photo of brenda
Brenda Grell x2595
Instructional Technologist
bgrell (at) slc (dot) edu
Photo of jesus
Jesus Ayala x2458
Help Desk Manager
jayala (at) slc (dot) edu
Photo of charlie
Charlie Kohles x2458
Academic Computing Specialist
ckohles (at) slc (dot) edu

Topics: about, contact, faculty, learn, staff, student