Help Desk

Wireless Access Request Form

Please visit our new page on MySLC to register your wireless device.

Topics: faculty, fix, forms, staff, student, wireless

Wireless Network FAQ

Where is wireless internet access available?
How do I obtain access?
What information is required?
What is the wireless policy in Residence Halls?

More…

Topics: faculty, fix, learn, policies, staff, student, wireless

SLC Wireless Network

SLC’s wireless network is available in most of the locations on campus where classes are taught. See the FAQ.

Network cards must comply with the standards 802.11b or 802.11g to obtain wireless access. Wireless cards must be registered before accessing the SLC wireless network.

Non-SLC based wireless networks are NOT allowed on campus.

For more information, see Wireless FAQ.

Topics: faculty, fix, learn, policies, staff, student, wireless

New SLC Student and Parent Tech Guide

If you have any questions that are not answered here please search this website or contact the Help Desk.

WIRELESS:
The SLC Wireless network can only be accessed while on campus.

Complete this form to access the SLC Wireless network:

http://pages.slc.edu/~support/article/wireless-access-request-form

ETHERNET:
The Help Desk suggests an Ethernet cable length of 15 feet, or longer.

JOBS:
All positions available in the Help Desk are posted on MySLC.

DISCOUNTS & RECOMMENDATIONS:
SLC has teamed up with Apple & Dell to make laptops, software, etc. available to you at discounted prices.

Click here to read our ‘Suggested Minimum Specifications for New Computers’:
http://pages.slc.edu/~support/tag/recommendations

While shopping the Apple site you will see the discounted price. While browsing the Dell site you will not see the discounted price until you check out.

Please Note – You must use the code provided at the front page of the Dell Store.

Apple Store – http://slc.edu/apple
Dell Store – http://slc.edu/dell

PERSONAL STORAGE SPACE:
Student email, Gryphon Mail, has over 7GB of storage for email, Word documents, PDFs, etc.

USB Keys or Thumb Drives, CD-R’s, and CD-RW’s, and are very popular and inexpensive media to save and transport data.

ON CAMPUS STORAGE SPACE:
Each student has 100 MB of space on the network. Files saved to your H: Drive are available to any properly configured computer on campus, or can be accessed via FTP. Files are backed up nightly.

Details can be found here:

http://pages.slc.edu/~support/tag/h-drive

WEB PAGE SPACE:
Students may use the school server pages.slc.edu for website development.

Details can be found here:

http://pages.slc.edu/~support/tag/websites

PRINTING & SCANNING:
Please refer to the following link for details on each of these items:

http://pages.slc.edu/~support/tag/printing

SOFTWARE:
The Library Computer Lab has the following:

http://pages.slc.edu/~support/article/library-pc-lab

The Heimbold Visual Arts Center lab has the following:

http://pages.slc.edu/~support/article/digital-media-lab

CONTACT INFORMATION:
Help Desk
hd@slc.edu
914-395-2460