New SLC Student and Parent Tech Guide

If you have any questions that are not answered here please search this website or contact the Help Desk.

WIRELESS:
The SLC Wireless network can only be accessed while on campus.

Complete this form to access the SLC Wireless network:

http://pages.slc.edu/~support/article/wireless-access-request-form

ETHERNET:
The Help Desk suggests an Ethernet cable length of 15 feet, or longer.

JOBS:
All positions available in the Help Desk are posted on MySLC.

DISCOUNTS & RECOMMENDATIONS:
SLC has teamed up with Apple & Dell to make laptops, software, etc. available to you at discounted prices.

Click here to read our ‘Suggested Minimum Specifications for New Computers’:
http://pages.slc.edu/~support/tag/recommendations

While shopping the Apple site you will see the discounted price. While browsing the Dell site you will not see the discounted price until you check out.

Please Note – You must use the code provided at the front page of the Dell Store.

Apple Store – http://slc.edu/apple
Dell Store – http://slc.edu/dell

PERSONAL STORAGE SPACE:
Student email, Gryphon Mail, has over 7GB of storage for email, Word documents, PDFs, etc.

USB Keys or Thumb Drives, CD-R’s, and CD-RW’s, and are very popular and inexpensive media to save and transport data.

ON CAMPUS STORAGE SPACE:
Each student has 100 MB of space on the network. Files saved to your H: Drive are available to any properly configured computer on campus, or can be accessed via FTP. Files are backed up nightly.

Details can be found here:

http://pages.slc.edu/~support/tag/h-drive

WEB PAGE SPACE:
Students may use the school server pages.slc.edu for website development.

Details can be found here:

http://pages.slc.edu/~support/tag/websites

PRINTING & SCANNING:
Please refer to the following link for details on each of these items:

http://pages.slc.edu/~support/tag/printing

SOFTWARE:
The Library Computer Lab has the following:

http://pages.slc.edu/~support/article/library-pc-lab

The Heimbold Visual Arts Center lab has the following:

http://pages.slc.edu/~support/article/digital-media-lab

CONTACT INFORMATION:
Help Desk
hd@slc.edu
914-395-2460

Network cards must comply with the standards 802.11b or 802.11g to obtain wireless access. Wireless cards must be registered before accessing the SLC wireless network.

Non-SLC based wireless networks are NOT allowed on campus.

For more information, see Wireless FAQ.

1. Where is wireless internet access available?

Click on any building (blue objects) to see where wireless is available – inside or outside. Not all buildings have complete indoor coverage. The border (green line) represents the outline of the campus.

Wireless access is available in all public spaces and in all classrooms. All access points use 802.11b/g WAPs.

Navigating the Wi-fi Map
• Click on the ? in the map for additional assistance.
• Use the + (or double click) to zoom in and – (or Ctrl click) icon to zoom out. Click on Map or Sat to change the map view to map or satellite.

Map Legend
• WAP = Wireless Access Point
• Purple Object = Building with complete wireless coverage
• Blue Object = Building with partial wireless coverage
• Green Line = Campus Outline
• Blue ? within a Circle = Help Guide
• Italic Blue i’s = Information Notes

2. How do I obtain wireless access?

Bring your laptop to the Help Desk, or use our online form to submit your information.

The required information will be sent to the Network Administrator. Please note: This process may take up to 24 business hours.

3. What information is required?

Name,
ID number,
Email,
Phone number,
Year of Graduation (Students only),
MAC Address

4. What is the wireless policy in Residence Halls?

Students are encouraged to bring computers with 802.11b-compliant network cards so that they can use the wireless network where currently available (see #1 above). However, SLC prohibits the use of wireless access points (like Apple’s Airport Base Station) in on-campus residences due to risks associated with network integrity, network security, and frequency interference.

Unapproved wireless access points can compromise connectivity for large groups of people on the network. An improperly configured wireless access point may interfere with other students’ connectivity by acting as a rogue DHCP server, distributing unroutable IP addresses to everyone on the same network segment.

Another concern about wireless access points is that when installed by someone without a thorough knowledge of wireless technology and network security, the College’s network can be opened up to non-SLC users. You may have heard of “war driving,” the practice of driving around until one finds a usable wireless signal – unsecured wireless access points offer war drivers the opportunity to hijack our network resources.

Finally, the Apple Airport and other unofficial wireless access points may interfere with the official wireless network. Frequency interference would make wireless technology too unreliable for teaching and learning, thus defeating the purpose of having it on campus.

Contact us with any questions.